Office 365 Administrator Contract to Permanent Job in Redding, C.a

Office 365 Administrator Contract to Permanent Job in Redding, C.a

01 Mar 2024
California, Redding, 96001 Redding USA

Office 365 Administrator Contract to Permanent Job in Redding, C.a

Vacancy expired!

ABOUT THE POSITION
Under general direction, provide administration, planning, technical support for, and management of cloudbased solutions (currently Microsoft O365) and related applications at our organization; to provide excellent
customer service: and to perform related work as required.
DISTINGUISHING CHARACTERISTICS
The IT O365 Administrator is expected to work under general direction to carry out complex assignments and
projects and to perform technical support for our Microsoft tenants and related online collaboration
solutions. The O365 Administrator performs independently and is proficient in all aspects of Office 365
management and administration. The incumbent will have strong interpersonal and communication skills; is
capable of explaining procedures in writing or verbally; and possesses good phone skills.
EXAMPLES OF DUTIES
This position requires the ability to: perform a variety of complex tasks related to Microsoft Office 365
administration for an enterprise environment, including its identities, security, compliance, and supporting
technologies; research and respond to staff and management technical inquiries concerning the Office 365
environment; participate in the evaluation of available hardware, software, and storage options and facilitates
adoption discussions; provide input on implementation, training, and other costs; manage our subscriptions
and securities; participate in upgrades; provide project and/or team leadership for O365 application
implementations; develop, implement, and maintain backup and recovery procedures to ensure data integrity,
security, and recoverability of data; prepare and implement business continuity and disaster recovery planning
for cloud-hosted solutions; create and maintain performance measuring and reporting systems; analyze
performance data to determine need for modification to meet current and future needs; confer and consult
with management and other technical staff and vendors as required; create and maintain O365 documentation,
including governance frameworks; understand and implement security and security strategies; consider security
at each phase of planning and design; represent Office 365 support at meetings; provide technical training as
required; work closely with development, networking, and desktop teams to assist with design and
implementation of Office 365 services and solutions; assist with interface implementation to other systems;
confer with IT Supervisor(s) to ensure that proposed solutions are appropriate; perform other related projects
and tasks as required/assigned.
Specific Duties May Include:
• Provide primary management, monitoring, and support for Office 365 services in a hybrid infrastructure;
Maintain a highly secure system through proper configuration and system access monitoring;
• Assist with the migration of large volumes of data into the cloud platform;
• Maintenance/sustainment of existing client SharePoint sites and sub sites, lists, libraries, and content;
• Maintenance and sustainment of additional complimentary Sharepoint functionality for customer sub
sites, lists, libraries, and content;
• Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage
utilization reports, site and system usage, growth reports, and manage site collection quota settings;
• Troubleshoot and resolve various issues including connectivity to cloud services and mobility; escalate
and track vendor support communications and responses;
• Proactive lifecycle management - Stay current on upcoming changes to cloud platforms, collaboration
apps, and service offerings to facilitate and assist with effective configuration, implementation, and
ongoing maintenance;
• Monitor and communicate to stakeholders the performance of the services;
• Create and maintain backup and redundancy strategies;
• Assist with the creation of policies and governance around the proper use of Office 365 services and
support, utilizing industry standards and best practices;
• Accurately document and record all support activities in the Help desk system to provide performance
measurement against service level agreements (SLAs);
• Champion the adoption of Office 365 services as appropriate for our business (SharePoint, One Drive,
Teams, Dynamics, etc.);
• Collaborate with other IT team members, including desktop services, networking, security, and data
center operation teams to ensure cross training and facilitate effective issue resolution;
• Provide or assist with selection of training resources; assist in developing long-term strategies and
capacity planning for meeting future O365 administration, support, and configuration of MS Office O365
for our needs;
• Coach and mentor team members on best practices for cloud-hosted technologies;
• Provide support and suggestions for improving departmental processes;
• Assist in the research and evaluation of support tools and methodologies.

QUALIFICATIONS
Any combination of education and experience sufficient to directly demonstrate possession and application of the following: Knowledge of: Foundational considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model; Enterprise level Office 365 administration, management, and troubleshooting tools and techniques; security methodologies and protocols (e.g., STIGs, NIST), object level privileges, RBAC, and other security best practices; identity management thru Active Directory and multi-factor authentication; operations in a multi-platform and/or hybrid environment; access permissions management; working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell; ITSM knowledge and experience; current Microsoft Office 365 product family; Windows operating systems and networking; fundamentals of Server administration and configuration; fundamentals of Networking; performance management and monitoring tools and methods; Powershell scripting. Ability to: Configure, administer, and manage cloud-based environments and systems; analyze and effectively troubleshoot tenant administration and related application administration issues; assist with defining Active Directory structures and GPO to support cloud security and feature management, as well as promote administrator productivity; export usage and licensing information thru Office 365 reporting toolsets; work effectively with a diverse project team in a highly visible, fast-paced, and changing project environment; perform problem resolution and cause analysis, as well as recommend and implement preventative techniques; analyze, design, implement, and maintain new applications within the O365 environment to support our business needs; create and update technical documentation, including O365 governance and policy creation and periodic reviews; understand, translate, and coordinate requirements into efficient and secure usage of products; demonstrate good time management skills by organizing work and desk space, managing priorities, meeting critical deadlines, and follow up on assignments with a minimal of direction; adhere to and suggest improvements for standards in place at our organization for Office 365 solutions; plan and implement changes to cloud-based systems; independently problem-solve; assess causes of failures and initiate corrective action; liaise with the vendor if/as appropriate; establish and maintain effective working relationships with department staff, other departments, other agencies, and the public; communicate clearly and concisely, both orally and in writing; and handle multiple tasks with shifting priorities. These employment standards are typically attained with the equivalent of a bachelor’s degree in Computer Science or a related field of study, and at least three years of experience in administering large-scale O365 or hybrid environments. One year of SharePoint administration experience is desired. Any combination of relevant education and work experience may be substituted for the required education on a year-for-year basis. Current O365 certification(s) is/are preferred

IDEAL CANDIDATE
The ideal candidate will have Experience administering Enterprise O365, Exchange, Azure/Microsoft Active Directory, and SharePoint environment; Understand Systems Administration methods and techniques; Information security systems and practices; Maintain Professionalism and customer service through presentation of ideas and explanations of technical concepts; Be a strong team player capable of either leading a small team or following instructions; Experience in providing technical training/instructions to individuals or small groups; Willingness to proactively collaborate with other functional areas to ensure customers issues are resolved.

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Job Details

  • ID
    JC10433808
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    Zeektek
  • Date
    2021-02-25
  • Deadline
    2021-04-26
  • Category

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