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JOB SUMMARY: Under the general supervision of the Behavioral Health Manager, the Community Health Worker will provide a variety of activities, ranging from providing backup for the Patient Navigator, Medical Records functions, assisting with marketing and events and.being the lead for the SMC Fitness Center. The Community Health Worker will research and implement a variety of community health care services, including assisting in educating patients, families and community members.
DUTIES AND RESPONSIBILITIES
1. Exhibit excellent working relations with patients, visitors and staff.
2. Facilitate patient access to healthcare services by identifying cultural barriers to care and promoting understanding between the patient and provider(s) staff.
3. Monitor the daily workings of the SMC Fitness Center to ensure subscribers/visitors are in a pleasant, safe environment. Ensure registration and orientation to Fitness Center services is complete. This position will be located in the SMC Fitness Center.
4. Implement health promotions/disease prevention programs and chronic disease management programs.
5. Assure privacy and confidentiality for each patient, as required under HIPAA.
6. Performs Medical Records tasks such as scanning, indexing and functions as a backup for records releases.
7. Assist with community marketing and events. Including design of marketing materials and community outreach at events.
8. Develop effective patient relationships with the "3 C's": Caring, Communication and Competence.
KNOWLEDGE, SKILLS AND ABILITIES
1. Knowledge of community resources and support systems.
2. Ability to work independently as well as collaboratively with a multi-disciplinary team.
3. Computer literate.
4. Must have vehicle that can be used for work and be available to transport patients in the SMC van.
5. Ability to exercise balanced judgment in evaluating situations and making decisions, and to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
6. Maintain effective working relationships among co-workers, public, private, and professional groups.
7. Understand and implement security levels as stated in the HIPAA manual.
8. This is a new position. The applicant chosen for the position must have the flexibility to grow with the evolving duties of the position.
See website for full job description at www.shingletownmedcenter.org
