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Climb to new heights on your journey when you start Defining Possible with Northrop Grumman. Enjoy a purposeful career in aeronautics that is crucial to the way we connect and protect our world across land, sea, and air. Bring your experience and take advantage of this opportunity to discover how you can start to push past possible and achieve your goals today. Enjoy a diverse, collaborative environment with professionals across the nation ready to help launch your career.
Analyzes, documents and reports computer processing abends and problems, determines cause, assesses alternative solutions, implements corrective action and monitors to avoid recurrence. Develops, coordinates and maintains department operating procedures and systems to ensure effective problem-solving operations. Maintains control of software and hardware change implementations and coordinated changes with applicable personnel to ensure proper utilization of CPU resources, channel I/O completion, peripheral devices, DASD and network environments. Provides network, computer and equipment problem resolution support to improve customer satisfaction in reliability, availability, and cost of service.
Qualifications:
Basic Qualifications:
5 Years of related experience with Bachelors Degree; 3 Years of related experience with a Master's Degree.
Hands on experience and knowledge of Macintosh software/hardware products.
Knowledge of MacOS and Windows.
Experience troubleshooting creative tools such as Adobe CC Suite.
Preferred Qualifications:
Knowledge of picture and sound
Linux installation and configuration.
Knowledge in Audio/Visual and production equipment such as microphones, speakers, video displays, connecting wires and cables and mixing boards.
Professional experience in a systems/IT support position, ideally in visual effects/editing/studio environment.
Broadcast video experience: using equipment like AJA/Blackmagic cards, SDI cabling, monitor calibration. Experience in tape backup processes & technologies, specifically LTO tape a plus.
Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
