Analyst III

Analyst III

24 Jun 2024
California, Redwoodcity, 94061 Redwoodcity USA

Analyst III

Vacancy expired!

Location: Redwood City, CA
Description: Our client is currently seeking a Analyst III

Our Analyst will work with a team of experienced entrepreneurs (with 3 tech startup exits valued at >$100M) . The Analyst will focus on labeling clusters of sentences using internally developed workflows and tools. The goal is to train machine learning models to understand various nuances of past support conversations. The analyst will work with a team to evolve a taxonomy of labels. Responsibilities: - Review clusters of sentences and use tools to create tags and to tag data - Collaborate with others to build a taxonomy of labels per customer - Focus for extended periods of time to achieve goals - Change tasks quickly as the project focus progresses - Meet productivity and quality goals

This job will have the following responsibilities

Overall Responsibilities:

Our Analyst will work on labeling clusters of sentences using internally developed workflows and tools. The analyst will need to learn the client's business by searching the web and come up with descriptive labels per cluster of sentences. Responsibilities: - Work with data from multiple clients across industries - Review clusters of sentences and use tools to create tags and to tag data - Focus for extended periods of time to achieve goals - Change tasks quickly as the project focus progresses - Meet productivity and quality goals

Top 3 Daily Responsibilities:

  • Labels conversational transcripts
  • Manages taxonomy of labels
  • Communicates clearly

Qualifications & Requirements:

Mandatory

Bachelors -Linguistics degree;

5 years of experience; Excellent English verbal and written skills, as well as comprehension - Demonstrated technical expertise

- Strong work ethic; commitment to achieving project goals - Ability to work alone and on a team - Proactive involvement in improvement of policies and procedures

- Involved logical thinking and decision making - Solution-orientated attitude - Problem-solving and analysis skills will be a must

- Must be able to multi-task - Ability to discern between subtle differences in the English language- 3-5 years experience

Desired

- Experience with IT Support/Help Desk

- Previous experience working at Google Linguistics degree 5 years of experience

Contact:

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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