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Job Number 26473934
Full/Part Time Full Time
Schedule 8AM - 5PM
Salary Commensurate with Experience
Position Information
The Associate Director of Network Engineering and Operations supports the overall architecture, design, implementation, and operations of the UCR campus network infrastructure. The Associate Director of Network Engineering and Operations delivers leading-edge expertise to manage critical incidents and problems and delivers consistent and reliable network operations. The Associate Director, Network Engineering and Operations is responsible to lead the engineering and design, planning, implementation, and establishment of operational and maintenance programs to deliver best-in-class next generation network infrastructure. This includes optimizing all aspects of network eco-system, including performance, resiliency, availability, resource utilization and innovation. This position will drive implementation of standards and lifecycle processes. This role will be responsible for leveraging automation, software-defined networking (SDN) technologies, and deliver a robust, scalable, network
eco-system. The Associate Director of Network Engineering and Operations will work with various leaders across the campus to coordinate network solutions to meet challenges of technology, regulatory, and security. This position will directs all network related services and activities, including strategic planning, design, implementation, administration and support of network applications and services including data infrastructure, voice, LAN/WAN data networks, call center technologies, VoIP, wireless, network security and cloud configurations. This will role prepares the analysis of the short-term or long-term capacity needs for switching, routing fiber backbone, data and ISP connectivity as well as conducts network architecture design, feasibility and cost analysis. This position will direct several IT Lead Engineers and the Network Operations manager.
This position is classified as an on-site position and the maximum budgeted annual salary for this position is $133,908.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of "Up to Date" Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.
Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Advanced degree in related area. Preferred
Licenses
License Requirement
Valid Drivers License Required
Certifications
Certification Requirement
IT Infrastructure Library (ITIL) Foundations Preferred
Cisco Certified Network Associate (CCNA) Preferred
Project Management Professional (PMP) Preferred
Experience
Experience Requirement
8 - 13 years of related experience. Required
Typically 2 - 5 years of experience managing an information technology organization. Preferred
Direct, hands-on experience with network transport, design, planning, and implementation. Required
IT management experience involving planning, design and management of IT voice and data communications, server and data center support, end-user support, service delivery and network support. Preferred
Experience with DNS, DHCP, and other routing and switching fundamentals; experience with firewalls and encryption. Preferred
Proven experience supporting large-scale network implementations and upgrades and delivering reliable and quality network service within a higher education environment or large private-sector organization with federated operations. Preferred
Special Conditions
Special Condition Requirement
Must pass a background check. Required
Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles. Required
Occasional travel for university related business meetings, conferences and/or professional development. Required
Public Driving Record Required
Travel Outside of Normal Business Hours Required
Minimum Requirements
Strong organizational skills and the ability to prioritize tasks are essential.
Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
Ability to thrive in a cross-functional environment, often under stressful and rapidly changing conditions.
Must have excellent teamwork and customer service skills, and a proven track record in a service-oriented environment.
Ability to develop positive working relationships and a strong rapport with team members; demonstrated experience in leading a multi-functional team.
Experience of analyzing buy vs. build procurement for products for effective and efficient technology use.
Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.
Extensive background (and commitment to) enabling inter-departmental teams that identify, assess, evaluate, resolve and document complex problems that span traditional departmental boundaries (especially relating to security, wireless networks, core network functions eg. DNS, DHCP, etc.)
Knowledge of pressing security issues facing voice, data, and converged networks, and the ability and skills to provide timely solutions, standards, etc. to prevent and solve security challenges
Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.
Experienced in leading change management activities and managing their impact across the unit or department.
Demonstrated skill in managing technical staff.
In-depth understanding of routing protocols, LAN technologies, WAN technologies, Ethernet VPN, dark fiber and Ethernet delivery, firewall technologies, QoS, load balancers, forward/reverse proxies.
Requires in-depth knowledge of own area of functional responsibility, with a broad knowledge of the IT organization.
Must have knowledge of operating policies and procedures and the ability to determine a course of action based on these guidelines.
Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
Strong knowledge and understanding of service delivery principles.
Has thorough knowledge of voice and data network systems.
Preferred Qualifications
Knowledge of the UCR network environment and architecture.
Additional Informations
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
o UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
o UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
o UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
o Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
o Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
o UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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