Customer Service Representative

Customer Service Representative

23 Jul 2024
California, Riverside, 92501 Riverside USA

Customer Service Representative

Vacancy expired!

Description Robert Half has great opportunities for Customer Service Representatives. Our client needs experienced Customer Service Representatives to help their growing department. In this role you will maintain solid customer relationships by handling customer questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. These positions are 100% remote, and we are looking to fill the positions by August 1st, 2022. The schedule- 8 hour shift between 7am-6:30pm Monday- Friday. Candidates must reside in Southern, CA or in Nevada.· Maintaining a positive, empathetic, and professional attitude toward customers at all times.· Responding promptly to customer inquiries.· Communicating with customers through various channels.· Acknowledging and resolving customer complaints.· Knowing our products inside and out so that you can answer questions.· Processing orders, forms, applications, and requests.· Keeping records of customer interactions, transactions, comments, and complaints.· Communicating and coordinating with colleagues as necessary.· Providing feedback on the efficiency of the customer service process.· Managing a team of junior customer service representatives.· Ensure customer satisfaction and provide professional customer support.Requirements Customer Service Representatives must have excellent communication skills and knowledge of MS Word, Excel and customer database systems. Previous customer service experience with conflict-resolution is a plus. Please contact us today for immediate consideration.­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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