IMPORTANT TAKEAWAYS: Primarily background with SQL/Crystal Reports/Oracle BI experience, but also some familiarity with Workday Report Writer Responsibilities Provides end-to-end HR analytics and reporting services, typically focusing on more complex analytics and reporting. Builds, maintains and standardizes reporting templates across the Human Resources organization and coordinates with appropriate parties to implement HR metrics reporting as defined by HR Center of Expertise. Works with HR systems to generate complex and ad-hoc reports upon requests, ensuring customer requirement is met. Generates reports on effectiveness of key HR processes as defined by HR Center of Expertise (e.g., recruitment process, compensation administration process, etc.). Coordinates with the Service and Performance Management team as needed. Required BUSINESS INTELLIGENCE CUSTOMER RELATIONSHIP MANAGEMENT CUSTOMER SERVICE EXCEL HRIS Experience • Experience of working with multiple processes and serving multiple customers is required • Experience with HR systems, preferably Lawson and/or Taleo is required • Experience in a health care setting is preferred • Experience with a start-up organization is a plus • Experience in extracting data from various source systems to create reports is required • Experience in developing complex reports, preferably using Crystal/Business Objects or MS Add-ins, preferably in a service delivery environment