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Our client is actively recruiting for a HR Business Systems Analyst II. This individual will be an integral member of the HRIS ServiceNow Human Resources Service Delivery (HRSD) team and is tasked with working with Business Stakeholders to gather and document business requirements for HRSD and other assigned solutions. Additionally, the HR Business Systems Analyst II is required to translate business requirements through analysis and design into functional solutions. The HR Business Systems Analyst II participates in the planning/analysis, design and testing phases of ServiceNow HRSD projects, working closely with business stakeholders and the entire project team to ensure project success.
The Business Systems Analyst II (Service Now) is responsible for the administration, documentation and technical support of the ServiceNow HRSD platform, contributing to enhancement efforts on the ServiceNow HRSD platform that apply technical solutions to eliminate manual processes and simplify workflows for complex procedures and leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts
ESSENTIAL FUNCTIONS
Requirements Elicitation - Ability to identify a desired future state that addresses a business problem.