Helpdesk Support Technician

Helpdesk Support Technician

18 Dec 2024
California, Rowlandheights, 91748 Rowlandheights USA

Helpdesk Support Technician

Vacancy expired!

Description

Robert Half Technology is currently seeking a Helpdesk Support Technician for one of our clients located in Rowland Heights, CA. The Helpdesk Support Technician will support current operations, troubleshoot hardware/software related issues and prioritize issues through a ticketing system.

Requirements

Helpdesk Support Technician Requirements:
Experience working within a Windows environment - Windows 7/8/10
Basic administration of Active Directory - adding/deleting users, password resets
Experience supporting at least 50-100 end users
Experience with troubleshooting hardware and software using remote tool such as TeamViewer, Bomgar, LogMeIn, RDP, or any other remote tools
Expected interaction between internal and external employees
Providing excellent Customer service skills for phone support
Use of ticketing systems, handling 5-10 tickets per day

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

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