Bilingual Healthcare Call Center Service Representative (Sacramento)

Bilingual Healthcare Call Center Service Representative (Sacramento)

30 Apr 2024
California, Sacramento 00000 Sacramento USA

Bilingual Healthcare Call Center Service Representative (Sacramento)

Vacancy expired!

Currently hiring for multiple Bilingual Healthcare Call Center Representatives for a company in the Rancho Cordova area. Responsibilities:Answer phones and provide information to callers; (100 calls minimum/day)Schedule appointments; between provider, offices, physicians, etc.Provide general administrative support (i.e. typing, filing, etc.) to supervisor and departmentRemind patients of upcoming appointmentsMay facilitate new patient registrationMay receive and process fees or credit card payments prior to client appointmentsDetermine client/patient eligibilityQualifications:MUST BE BILINGUAL (Russian, Hmong, Ukrainian, Farsi, Vietnamese, Punjabi, or Spanish)Experience with working with managed plans, HMO, outpatient, calls schedulingTwo years medical related experienceNextGen or other electronic health records (EHR) software experienceKnowledge and experience with HIPPAHigh School graduate requiredFriendly and excellent customer service and outgoing demeanorAble to maintain professional demeanor under stressFlexibility and tolerance for rapidly changing work environmentAttention to detailGood verbal communication skillsGood clerical skillsComputer literacy, including Word and Excel; database software and EHR experience a plusAbility to work flexible schedule when neededAbility to use standard office equipment including phone, fax, copier, computerKnowledge of state funding sources preferredTo be considered for this role, please send your resume to abarber@aerotek.com. About AerotekOur people are everything. For more than 30 years, Aerotek Inc. has distinguished itself as a leader in recruiting and staffing services by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantage for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. To learn more, visit Aerotek.com.

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