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Over 45 years ago, Spare Time Sports Clubs created the area's first state-of-the-art sports club. Today, with clubs in 8 different communities throughout Northern California, we continue to redefine the health and fitness industry.
Our goal is to make each visit to the club "the best part of your day!" You get that feeling when you're greeted with smiles by our friendly staff, you get a great workout or play a sport with some friends, relax and socialize afterward, and you walk out of the club feeling better than when you walked in!
General Description
Responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of the clubs products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities and Duties
Greet and attend to members in a friendly and professional manner.
Attentively and promptly respond to member needs.
Admit members by scanning their membership cards or phone and appropriately respond to messages regarding their membership account.
Enter sales transactions for members, including program, service and product payments.
Process member paperwork, including address changes and member payments.
Provide a clean and organized reception area.
Support and enforce all club rules and regulations as a staff team member.
Attend and participate in scheduled department meetings and Annual All Staff Meeting.
All other duties as assigned.
Qualifications
Customer service experience.
Excellent communication skills.
The ability to manage your time effectively.
High school diploma or equivalent.
CPR/AED certification within 90 days of hire.
$12-$13 per hour. Shifts available are opening shift Monday and Tuesday 4:30 am - 8:30 am two weekdays and Sunday 6:30 am - 11:30 am. Compensation includes Spare Time Sports Clubs membership.
