Vacancy expired!
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today!
The Spirit of the Position:
The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.
How do you know if this is the right job for you?!
You are:
Charismatic, full of energy, and happy to help in any way you can.
Responsible is your middle name. You never disappoint because it’s not in your nature.
Good under pressure. You don’t fold and get overwhelmed easily.
Proficient in basic computer skills in the parking revenue control system
Able to work with minimal supervision
Able to communicate professionally and effectively.
Open to feedback, differing opinions and other points of view.
Timely and demonstrates sense of urgency.
Excellent teambuilding and interpersonal skills.
A team player.
What will I do?
Greet customers promptly and with a sense of urgency, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base
Assist customers in elevator lobbies, lanes, and the parking facilities; direct traffic if required
Perform traditional cashiering functions as needed for exception transactions
Provide jump start and vehicle location assistance as directed by supervisors
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude
Move through facilities monitoring areas and looking for customers in need of assistance
Contribute to general maintenance of the garage – wiping down surfaces and equipment, picking up trash/debris, etc.
Basic troubleshooting of minor equipment failures
Complete miscellaneous duties as assigned
Maintain a valid driver’s license and good motor vehicle record in accordance with the company’s minimum requirements
Education:
High school diploma or GED preferred but not required.
Experience:
Strong customer service experience.
Cash handling experience is preferred but not required.
Parking industry experience is preferred but not required.
Skills:
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations and de-escalate situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and know when to refer to management for assistance.
Physical Demands:
Willingness to work in the elements – heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 15 pounds.
Ability to stand, walk, and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
To be hired, all candidates must submit to a background check and pre-employment drug screen.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.Click here to apply
