Application Delivery & Support Analyst

Application Delivery & Support Analyst

16 Jun 2024
California, Sacramento, 94278 Sacramento USA

Application Delivery & Support Analyst

Vacancy expired!

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Summary

The Application Delivery Lead is responsible for solution and implementation activities as assigned for the Ryder Distribution Management (DM) technology portfolio. Major activities include solution documentation, solution estimation, solution design, solution configuration/development, and solution implementation. This position will be required to work closely with business partners and extended technology team to deliver competitive and quality distribution management solutions.

Essential Functions
  • SOLUTIONS DELIVERYTranslates business needs and objectives into requirements and project estimates.Enable competitive and quality technology solutions in response to business needs.Solution documentationSolution configurationSolution modification design, development, test and delivery:Design, develop, test and deploy complex SQL query statementsDesign, develop, test, and deploy advanced database level stored proceduresDesign, develop, test, and deploy custom user/system interfaces and processes using programming languages such as CJava, Android, and PowerShellDrive innovation and creative solutions to business challenges.Assignments can include customer/enterprise change requests, customer projects, vertical projects, and technology projectsTest planning and support
  • PRODUCT MANAGEMENTCollaborates with business partners, external customers, and other IT functional teams to contribute to the product roadmap. The roadmap is the foundation for prioritization, resource planning, and investmentContinue to develop domain expertise through project experience, industry publications/events, and self-learningDetailed knowledge of the Ryder Distribution Management platform and technology offerings
  • CUSTOMERRepresent Ryder technology as the DM product subject matter expert in new/existing customer presentation/eventsPerform product demonstrations and solution trainingCommunication on product capability and assigned project status
  • ADMINISTRATIVEWeekly status report on assigned activitiesAccurate and timely timesheet and project required reporting

Additional Responsibilities
  • Continuous improvement and internal innovation
  • Performs other duties as assigned

Skills and Abilities
  • Well rounded knowledge of distribution/3PL industry to facilitate requirements discussion and troubleshooting efforts between business owner, Ryder customer, and IT development teams; including facilitating discussions around supply chain process implementations and/or improvements for integrated solutions
  • Strong documentation skills as it relates to business requirements, functional design definition, and solution configuration
  • Candidate must possess strong client facing skills and understand the mechanisms for building strong, long-lasting internal and external customer relationships, including the ability to generate results through influence
  • Ability to conceptualize how systems need to be configured and used to solve daily business problems
  • Problem solving; ability to solve complex supply chain challenges working in a team environment
  • Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments (preferred)
  • Ability to work with others to obtain results
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Maintains a high degree of professionalism
  • Leadership competencies Organizational Agility, Intellectual Horsepower, Dealing with Ambiguity, Integrity and Trust (preferred)

Qualifications
  • Bachelor's degree required in distribution management, supply chain, information systems, information technology, business
  • Five (5) years or more in distribution / supply chain management experience. Experience in a 3PL/4PL environment preferred required
  • Five (5) years or more in information technology and supply chain management systems required
  • Five (5) years or more in supply chain technology project. Implementation of supply chain technology solutions required
  • Five (5) years or more in use, configuration, or implementation of industry recognized distribution management solutions required
  • Five (5) years or more in designing/coding custom user/system interfaces via C., Java, Android, and PowerShell programming languages required

DOT Regulated

No

Job Category

Application Development, Delivery & Support

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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