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nullPosting/Working Title:Manager, Field MeteringDepartment:Grid Assets Strategic ServicesNo. of Openings:1Purpose:Leads the planning, coordination , prioritization , monitoring and the review of the work results in assigned area; leads the selection, training, motivation, evaluating and development of subordinate personnel and ensures safe work practices, work quality and accuracy, sufficient workforce resources, as well as compliance with applicable rules, policies, regulations and procedures. Leads the development, implementation and management of department goals, objectives, policies in partnership with the Director and ensure the department’s objectives and priorities are coordinated with other departments.Job Code:50051982 MGR,FIELD METERINGDesirable Qualifications:Knowledge of an AMI (Advanced Metering Infrastructure) system.Base Salary Annual Low:$105,776Base Salary Annual High:$147,194Selection Process:Initial Review, Qualifications Interview, Hiring InterviewPay Scale Group:PAS0062BMinimum Qualifications:Education:High school diploma or equivalency.Experience:Seven (7+) or more years of progressively responsible relevant work experience in the transmission and distribution utility field, with five (5) years of relevant work experience in a lead/supervisory role.Knowledge Of:Safety policies, practices and procedures; standard operating procedures for modern office equipment including a computer and applicable software; English grammar, punctuation and vocabulary standards; methods and techniques for training staff; policies and procedures for evaluating and recording performance results; policies and procedures for recruiting, screening and hiring; methods and techniques for record keeping; principles and practices for delegating, prioritizing, assigning and reviewing work assignments; techniques related to customer relations; principles and practices for budget administration; principles; techniques and practices for problem research and resolution; techniques and practices related to negotiations and compromise; principles and practices for contract management; procedures and practices for overseeing contractor’s/consultant’s work activities; general knowledge of methods, material, equipment and procedures related to metering, testing, installation, maintenance, repair and calibration of different types of metering equipment; working knowledge of SMUD policies and procedures related to electrical service requirements; federal, state and local laws, codes and regulations governing SMUD’s transmission and/or distribution systems; SMUD policies and procedures related to rates, rules and regulations.Skill To:Utilize a personal computer and/or computer terminal, systems and software relevant to the job; communicate effectively orally and in writing internally/externally; establish and maintain effective working relationships internally/externally; coach, mentor, motivate, influence, challenge and develop subordinate staff; coordinate the work of the function or unit with other SMUD entities; initiate, maintain and oversee adherence to safety policies and procedures; interpret and apply SMUD policies procedures, applicable MOU and/or other special agreements; plan, organize, direct, control, and review the work of others; prepare performance plans and evaluations for staff; identify and assess training needs for staff; serve as reference person for other employees; respond to and resolve customer issues, concerns and needs; apply applicable laws, codes and regulations; interpret, analyze and apply pertinent policies, procedures, regulations and requirements; schedule and prioritize own work assignments to meet expected timeframes; perform complex mathematical calculations; read and interpret plans, diagrams, manuals and specifications; plan, organize, prioritize and schedule projects; provide on-the-job training.Licenses/Certificates:None.Position Type:Regular - Full TimePhysical Requirements:Applicants must be able to perform the essential job functions with or without a reasonable accommodationPosition Location:Sacramento - BradshawMajor Duties & Responsibilities:
Provide leadership in utilization of a variety of applications for data collection and validation and the collection and processing of data that is provided to both internal and external sources. Such as the data collected and processed for SMUD’s Energy Settlements and agencies such as WREGIS, CAISO, PG&E and BANC; planning and design of meter reading routes to efficiently obtain meter reads in support of Customer Operations; address customer concerns related Field Metering activities.
Provides leadership of Service Dispatchers in; retrieving and organizing work request notifications including disconnects, reconnects, power quality monitoring from SMUD’s Customer Operations group and other SMUD work groups; the contacting affected customers and schedule Field Metering resources to complete the work; address customer concerns related Field Metering activities; coordinate SMUD trouble shooter activities with Distribution System Operations in support of Field Metering Activities.
Provides leadership of Field Metering customer service activities in: meter reading and meter disconnects and reconnects in support of SMUD’s Customer Operations and in accordance with SMUD’s policies and procedures, rules and regulations and local codes and ordinances; installation and removal of power quality monitoring equipment, configure equipment, upload customer data, analyze results and offer customer feedback when appropriate; transfer data to system engineering or troubleshooter for resolution.
Provides leadership and is responsible for CIP compliance for BES & BCA. Provides leadership in the verification of compliance with SMUD Electric Service Requirements through the review and approval of drawings and granting or denying variances and interaction with contractors, electricians, manufacturers and local inspection authorities. Provides leadership in the documentation of procedures, maintains and updates procedures as necessary.
Responds to complex customer concerns, requests and/or agitated customers referred from supervisors or staff by exhibiting strong customer relations skills and knowledge of SMUD policies on services, rates, rules, and regulations.
Provides leadership in the development and administration of the unit O&M and Capital budget by monitoring budget expenditures in areas of responsibility against plan; participating in identifying and reconciling budget anomalies; monitoring and revising schedules, expenditures and assignments as warranted; reviewing end-of-year budget results; developing area-of-responsibility budget recommendations for the next fiscal year; and participating in the review of preliminary unit budget recommendations and the 3 year Operations Plan.
Provides leadership or assists in the administration of internal/external projects by assisting in identifying project objectives; identifying internal/external project team within area of responsibility; assisting in the development of Request for Proposals where applicable; participating in developing project plans including schedule, cost, key work products, and milestones; monitoring project progress and completion in area of responsibility against plan/contract; monitoring and revising schedules, scope, expenditures and assignments as warranted; reviewing work products; assisting in resolving conflicts and discrepancies; maintaining project records and files; and participating in the overall review of the completed project results and making recommendations for next steps.
Performs related duties as required.
Additional Posting Info for Candidate:Sacramento Municipal Utility District (SMUD) - Who We AreAs the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers.Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.Our Commitment to Diversity & InclusionSMUD respects, values and celebrates the unique attributes, characteristics and perspectives that make each person who they are. Diversity and inclusion are guiding principles to deliver a culture that reflects the broader values of the community and our customers. Our Board's policy for Employee Relation sets our commitment to developing and maintaining a high quality, inclusive workplace that engages and inspires employees to commit to SMUD's purpose, vision and values.Why Sacramento, California?The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.To apply, please visit: smud.org/careers
