Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG's Technology Consulting practice offers a full spectrum of quality Information Technology (IT) services to help state and local government agencies at every stage of the IT life cycle. Through its specialized IT services, PCG's Technology Consulting team finds cost-effective ways to help agency partners deliver successful IT systems that enhance the lives of the user base. To learn more, visit https://www.publicconsultinggroup.com/technology-consulting/
The Scrum Master/Functional Manager will manage large scale projects in agile-based delivery. In this position, the Scrum Master/Functional Manager will manage workstreams and collaborate with Product Owner, Project Manager, and other Project Leadership. The Scrum Master/Functional Manager will escalate and ensuring resolution to program issues, dealing with resource constraints, and managing intra-team timing challenges and dependencies.
Responsibilities
• Collaborate with client staff in dynamic project planning activities within an agile framework
• Prioritize work that needs to be done against the capacity and capability of the team
• Maintain product backlogs
• Be the client's direct contact to validate project work (backlog) that needs to be accomplished
• Ensures that the developers complete their work in a timely manner, that such work meets the client's needs, and schedules
• Help the scrum team achieve higher levels of scrum maturity
• Support the product owner and provide education and training where needed
• Perform all sprint/iteration planning to achieve the client's functional goals and expectations
• Conduct daily scrums, reduce roadblocks, conduct all sprint ceremonies, provide sprint reporting
Qualifications
Required Skills/Experience:
• A minimum of 5 years' experience managing and delivering at least two Agile or Modified Rapid Application Development (MRAD) or hybrid Agile methodology to configure Platform as a Services
• A minimum of 5 years' experience defining the scrum roadmap, maintain the product backlog, support, and educate the Product Owner
• A minimum of 5 years' experience collaborating, dynamic planning process working with business/technical development teams. Scrum Master experience must include prioritizing the work that needs to be done against the capacity and capability of the development team
• A minimum of 5 years' experience in educating and guiding scrum teams on how to use Agile/MRAD methodology and setup of best practices
• Scrum Alliance CSM or Agile Scrum Master certification
Desired Skills/Experience:
• Experience with enterprise tools, such as Customer Relationship Management (Salesforce preferred), HCM, ERP and other COTS solutions
• Experience with Agile tools and methods including with TFS, Azure DevOps or Jira tools
• Strong technical understanding of software development and technology to challenge scrum teams and strive for improving agile best practices
• Excellent communication skills to interface with our client's internal business teams and organize sprint work
• Demonstrated ability to work directly with diverse business and technical team members in a strong team-oriented environment, including off-shore teams
• Leading teams with diverse skill set in multiple locations, including offshore
• Bringing experience with many types of technologies and delivering out-of-the-box thinking and creative problem-solving possibilities
Desirable certifications:
• PMI-ACP
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EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
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