Vacancy expired!
Come join our growing family at VCA Loomis Basin Veterinary Clinic! We are a large and busy AAHA-accredited, 24 hour, general, emergency and multi-specialty veterinary practice with 40 DVMs looking for friendly and enthusiastic members to join our skilled team. If you desire a fast-paced, high-caseload, supportive, and rewarding environment where you can practice and grow your skills to the fullest extent, don't delay in applying!
We are looking for qualified, energetic people to join Client Service Department. Only those with Customer Service experience will be considered.
This position works with the clients directly, NOT the animals, and is NOT an entry level position. If you are looking for an entry level position to care for the patients please apply to the appropriate ad
Full Time position: Approx: 40hrs/wk. Must be able to work nights, weekends and holidays.
Part Time position: Approx: 16-20hrs/wk. NIGHTS 5p-2a- $2/hr shift differential
ESSENTIAL FUNCTIONS:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
Managing medical records, charts, reports and correspondence
Ability to work in an extremely high paced environment GP/Emergency/Specialty Hospital
Able to Multitask and work independently in a team setting
APPLY HERE: https://vca.wd1.myworkdayjobs.com/Careers/job/Loomis-CA/Client-Service-RepresentativeReceptionist-Full-Time-Part-Time-for-BUSY-24-hr-Hybrid-Hospital-R-17044
ESSENTIAL FUNCTIONS:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
Managing medical records, charts, reports and correspondence
Ability to work in an extremely high paced environment GP/Emergency/Specialty Hospital
Able to Multitask and work independently in a team setting
QUALIFICATIONS:
At least one year of proven past experience helping customers
High School Diploma/GED or equivalent
Excellent listening and communication skills
Compassion for pets and peopleĀas well as awareness and understanding of others reactions
Proven decision-making skills to choose the most appropriate course of action
The ability to integrate new information into problem-solving
Proficiency in Microsoft Office
Willingness to work non-traditional hours, including nights, weekends and holidays
The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste
BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!
Wage is DOE and starts at $13/hr
keywords: receptionist, customer service, CSR, healthcare, medical office, doctor, animal
