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Job Description - Systems Administrator
Provide systems support for operations of the Payment Division and ensure the stable operation of the on-premises and cloud-based system resources. This duty includes planning, developing, installing, configuring, maintaining/administrating, and optimizing infrastructure and its components.
Diagnose standard issues with Payments production equipment, including printers, network devices, and servers. Work closely with the Service Desk ticketing program process to resolve issues and close tickets. Provide updates, and maintain team knowledge base.
Monitor system resource use. Provide ongoing trend analysis for determining current needs and future resource requirements. Assert recommendation to management on system upgrades, vendor products, and system enhancements. Research, recommend, and implement changes to enhance system security. Initiate, test, and produce implementation plans for management.
This individual will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues within the team, including: