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Fred Loya Insurance was established in 1974 and has grown to be one of the Largest Hispanic Top 500 Owned and Operated Companies in the United States. Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups.
Pay raises at 6 months and 1 year and yearly afterwards. Experienced agents making up to $18 per hour in this role.
We offer great opportunities for:
1. Paid training to become a licensed agent
2. A new career in a solid, growing field and company
3. Pay increases for your tenure at the company
4. Promotion from within to management positions for those that excel
What sets us apart from the rest?
1. No Cold Calling or Door-to-Door Sales
2. Not a Call Center, you will work in a comfortable office environment
3. You earn an hourly wage, this is not commission
4. We offer paid training and help you to become a licensed agent
5. We offer an excellent benefit package for you and your family
Duties:
Provide professional, courteous service to our customers
Accept payments and process transactions
Identify any potential needs the customer may have
Follow up with customers on quotes, renewals and cancellations
Involved with marketing initiatives for new business development
Maintain work area and office clean and neat
May require some travel within locations for coverage purposes within city
Run bank deposits as necessary
Other duties as assigned
Skills:
Bilingual Customer Service Representative skill set consisting of the following:
Computer literate desirable
Bilingual (English/Spanish) required
Excellent communication skills
Must be assertive and ability to provide a first-rate experience for our customers
Qualifications:
High School diploma or equivalent
Experience as a Bilingual Customer Service Representative is a plus
We do provide training and preparation for state licensing
Must be able follow directive and procedures
Must have reliable transportation and current auto liability insurance
We offer our Bilingual Customer Service Representatives competitive wages, incentives, and an excellent benefit package to include: Medical, Dental, Vision, 401K plan and several voluntary benefits that can be selected based on individual needs. In addition, we offer paid Vacation Time, and several paid Holidays. We are an equal opportunity employer.
If you are interested in this exciting opportunity as a Bilingual Customer Service Representative and meet the above qualifications we would love to hear from you!