Customer Service Representative/Order Desk (San Marcos)

Customer Service Representative/Order Desk (San Marcos)

14 Sep 2024
California, San diego 00000 San diego USA

Customer Service Representative/Order Desk (San Marcos)

Vacancy expired!

Diamond Environmental Services is an Essential Sanitation service to critical infrastructure work for construction, energy, waste, and healthcare industries and government sites. We are open and operating with the safety of our employees and customers coming first and foremost

With over 20 years industry experience Diamond Environmental Services has become one of Southern California's premier portable sanitation companies. With Locations serving the counties of San Diego, Riverside, and Orange, San Bernardino and Los Angeles, we provide all types of portable sanitation services and temporary fencing to both commercial and residential customers.

Due to the COVID-19 outbreak we are not accepting applications in-person. Please apply online and we will reach out to you to set up a phone or Skype interview

JOB DUTIES:

Phone support - Ability to handle a heavy call volume

Write up sales orders / Enter orders

Handle any customer services issues to customer's full satisfaction

Explain pricing, terms of payment and bill cycles to customers

Follow up on all quotes

Handle any 'modifications-of-service' calls and follow-up on changed rates and invoice prorated if applicable

Attention to detail - Job requires being careful about details and thorough in completing work task

Cooperation - Job requires being pleasant with others on the job and displaying a good natured cooperative attitude

Dependability - being reliable, responsible, and dependable and fulfilling obligations

Concern for others - being sensitive to others' needs a feelings and being understanding and helpful on the job

Our new colleague will be a team-players, flexible, service-oriented, have excellent people skills and the ability to work well with management and staff, clients and vendors

Strong computer & research skills are required, bilingual (English/Spanish) skills are a plus

TO APPLY:

You can go online. Just click on the link below.https://diamondprovides.com/job-list/

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

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