Vacancy expired!
Duties :
We need a technical BSA that can partner with Product Managers and developers across multiple tools like Slack, Aha! and our virtual events technologies, to define and drive improvements to workflows, governance models, as well as support the workforce through troubleshooting issues.
Some of the tasks that this individual would help with include but are not limited to
Automating workflows for integration requests of new bots and apps in Slack as well as defining a governance model
Monitoring help channels on Slack and assisting employees
Identifying and Partnering with stakeholders throughout and understanding and documenting their current processes, unmet needs and issues
Partnering with our PM and HR teams to assist with new page experimentation
Helping onboard new technologies into the ecosystem and ensuring they are going through the proper security review processes
Required Skills :
Willing to own projects and initiatives end to end with full accountability
Analytical mindset
Problem solver
Effective communicator
Slack experience required
