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LocationSan Diego HotelWith miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel may be your perfect match. Job DescriptionThe Complex Group Housing Coordinator is responsible for understanding the basic procedures of room reservations at Omni San Diego & Omni La Costa Resort. This individual is responsible for maintaining group room blocks, and cut-off dates. He/She will conduct presentations regarding group room pick-up, as well as, handle concerns with rooming lists and cut-off dates. The Complex Group Housing Coordinator will voice group block concerns at the daily sales “stand up” meeting and communicate with the Complex Director of Revenue and Revenue Manager about groups exceeding their blocks. ResponsibilitiesMake, change, and cancel reservations with speed and accuracy
File Reservations and back-up.
Post advanced deposits.
Process confirmations.
Process and build group blocks.
Manage 3rd party reservations
Ensure that the group process is upheld.
Ensure that group blocks, group lists, group billing, and cut off dates are maintained.
Attend group pre-convention meetings.
Other duties as assigned
QualificationsExcellent customer service and problem solving skills.
Must have strong communication, analytical, computer and organizational skills.
Maintain a professional business appearance, attitude, and performance.
Front Office hotel experience required.
Prior hotel experience required.
High School Degree or equivalent.
Job LocationsUS-CA-San DiegoPosted Date1 day ago(7/25/2022 12:30 PM)Requisition ID 2022-74025 of Openings 2Category (Portal Searching) Revenue Management
