Desktop Support

Desktop Support

13 Jun 2024
California, San diego, 92101 San diego USA

Desktop Support

Vacancy expired!

Essential Duties and Responsibilities:
  • Workstation hardware and software installations, upgrades, maintenance, and troubleshooting
  • Image new workstations for Microsoft Windows and MacOS and Linux
  • Manage provisioning for new and existing employees across the organization
  • Tactical support for users addressing back office issues
  • User directory account management
  • Applications maintenance (Google Apps, Microsoft Office, Windows, laptops encryption…)
  • Setting up and troubleshooting telephony equipment (fixed and mobile)
  • Recommending new technologies and upgrades as needed
  • Documenting IT application services, standards, and processes
  • Copier, fax, scanner and printer support across the enterprise
  • Assistance and coordination with service providers
  • Train and orient new staff members
  • Must obtain thorough knowledge of, adhere to and enforce company policies
  • Must be able to work independently and take initiative when appropriate keeping supervisors informed and maintaining good documentation.

Education, Experience and Skills:
  • Associates degree in Computer Science, or related field strongly preferred
  • Two to four years’ experience providing help desk support to a technology organization, including remote desktop support
  • Microsoft Certification preferred
  • Excellent interpersonal and communication skills
  • Highly technically skilled and administratively organized
  • Ability to proactively work on problems of diverse scope
  • Exhibit tact, analytical and critical-thinking skills
  • Apply in-depth knowledge of company operations
  • Assertive and able to work successfully in a fast-paced work environment
  • High level of energy and flexibility
  • Exceptional organizational, prioritizing and multi-tasking skills
  • Strong initiative, resourcefulness and follow-through
  • Windows 10, MacOS, Ubuntu
  • Mac workstations

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Job Details

  • ID
    JC15415068
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    VIA Technical
  • Date
    2021-05-17
  • Deadline
    2021-07-16
  • Category

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