Position: IT - Business Systems Analyst II Location: San Diego, CA Duration: 12 Months Client: Perspecta (usps) Job Description: EDUCATION:
Bachelor's degree in Information Systems, Computer Science or related field plus two years of work experience in a IT Support Analyst position – OR – any equivalent combination of education, experience and/or training sufficient to demonstrate the required knowledge, skills and abilities.
Skills:
Excellent customer service, critical thinking and creative problem-solving skills
Ability to collect, identify, define, and document the user interactions and metrics in accordance with prescribed standards
Demonstrate the ability to understand multi-faceted client environments, objectives, and constraints
Ability to understand physician practices, EHR vendors, EHR implementation, clinical workflows and healthcare regulatory compliance preferred
Working knowledge of modern information technology systems (computer operations, audio visual systems). Knowledge of information systems requirements for support of computer software and hardware as well as various business applications
Excellent oral and written communication skills and indirect influencing capabilities combined with a strong technical background
Must be able to work in a team environment and independently with minimal management oversight
Must possess high energy and strong motivation to make a difference and help others
The work is fast paced with changing priorities. Task switching without loss of productivity is a must.
Knowledge of computer and network connected medical devices is desired