IT - Business Systems Analyst

IT - Business Systems Analyst

11 Jan 2024
California, San diego, 92101 San diego USA

IT - Business Systems Analyst

Vacancy expired!

Position: IT - Business Systems Analyst II
Location: San Diego, CA

Duration: 12 Months

Client: Perspecta (usps)

Job Description:

EDUCATION:
  • Bachelor's degree in Information Systems, Computer Science or related field plus two years of work experience in a IT Support Analyst position – OR – any equivalent combination of education, experience and/or training sufficient to demonstrate the required knowledge, skills and abilities.

Skills:
  • Excellent customer service, critical thinking and creative problem-solving skills
  • Ability to collect, identify, define, and document the user interactions and metrics in accordance with prescribed standards
  • Demonstrate the ability to understand multi-faceted client environments, objectives, and constraints
  • Ability to understand physician practices, EHR vendors, EHR implementation, clinical workflows and healthcare regulatory compliance preferred
  • Working knowledge of modern information technology systems (computer operations, audio visual systems). Knowledge of information systems requirements for support of computer software and hardware as well as various business applications
  • Excellent oral and written communication skills and indirect influencing capabilities combined with a strong technical background
  • Must be able to work in a team environment and independently with minimal management oversight
  • Must possess high energy and strong motivation to make a difference and help others
  • The work is fast paced with changing priorities. Task switching without loss of productivity is a must.
  • Knowledge of computer and network connected medical devices is desired

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  • Description

  • Summary The incumbent will serve as an Airway Transportation Systems Specialist (ATSS), in the Air Traffic Organization, Technical Operations, NAS Security & Enterprise Operations, Enterprise Ops Group, WAAS Operations Team, AJW-B160. Responsibilities This position serves as an Airway Transportation Systems Specialist and is a principal specialist for major projects and/or a specific program area. The incumbent resolves unique technical problems without managerial intervention, provides required coordination and recommends/suggests solutions to complex issues within the NAS. Performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organization needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection (CAI)/Joint Acceptance Inspection (JAI), and timely restoration of equipment, systems or services within the NAS. Position may be the second level support for NAS systems, District, or Service Area offices providing broad program expertise. Contacts are both internal and external to the FAA. Represents the organization as a primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans to obtain information and resolve problems. Contacts are to provide technical guidance and direction for multiple systems, advice for interpretations of orders, or certification examiner. Recognized for a high level of technical expertise on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Responsibilities include the integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Demonstrates the ability to interpret, select and apply principles and practices related to the knowledge of scientific and engineering fields. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS. May have the responsibility to upward report the status of critical events. Established policies and procedures furnish guidance for most assignments, but considerable discretion is allowed to select the most appropriate approach or to develop new solutions. Focuses on overall NAS systems performance and causes of system degradation. Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provides assistance for resolving problems with the installation or improvements. Develops White Papers for the recommendation of enhancing efficiency of the systems by modification and application of existing or emerging technology. Possesses a working knowledge of the FAA policies and procedures, pertaining to the work environment (i.e. Occupational Safety and Health Administration (OSHA), Facility and Systems Security, Environmental Compliance Assessment Protocol (ECAP), National Electrical Code (NEC) and Human Resource Directives). Provides guidance to other technicians and trainees regarding difficult technical or operational issues. Independently resolves all but unique technical problems. Interprets and adapts technical manuals, manufacturers’ instructions, FAA policies and procedures, and other publications. Work is reviewed for compliance with established policies and sound technical and programmatic judgment. This position requires 24/7 rotating shifts. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications There is no timeframe requirement at the Level III/FV-H to compete. Candidates must show experience at the level of difficulty and responsibility that is appropriate to the position. Experience that demonstrates an extensive knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronics systems. Generally, experience at the next lower level Pay Band H/level III or FG/GS-12 or equivalent, meets the minimum qualifications for this position as long as the experience supports the demonstrated abilities identified below. Specialized experience is: Experience providing technical support associated with complex FAA systems in support of the NAS to include the integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Qualifications must be met by the closing date of this vacancy announcement. You must provide a narrative statement for each Demonstrated Ability. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. Candidates must show experience at the level of difficulty and responsibility appropriate to the position. Notice: Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during that application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. SUPERVISORY ENDORSEMENT. If your selection for this position would be considered a promotion, then a supervisory statement endorsing your candidacy (Career Level III to Career Level IV) is required by the closing date of this announcement. The endorsement must include the announcement number and signed by the supervisor. You may upload your document with your application or fax to 609-485-8995. Supervisory Endorsement to Career Level IV must be received by closing date of the vacancy announcement. Failure to submit the supervisory endorsement, will remove the applicant from receiving further consideration. For ingrade/downgrade candidates, a Supervisory Endorsement is not required. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportation\'s Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a \"testing designated position (TDP)\" will be subject to random drug and/or alcohol testing. Interviews: Interviews will be conducted IAW PASS-ATO Collective Bargaining Unit Agreement. This is a bargaining unit position. This position is represented by PASS: Regional Tech Ops and AEA. Links to Important Information: Locality Pay , COLA

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Job Details

  • ID
    JC31046110
  • State
  • City
  • Job type
    Permanent
  • Salary
    $85 - $90
  • Hiring Company
    Cogent IBS, Inc
  • Date
    2021-12-27
  • Deadline
    2022-02-25
  • Category

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