Apex Systems is seeking candidates for a contract-to-hire Service Delivery Manager role. Resource will be required to sit onsite 3 days per week with remote flexibility 2 days per week.
Please apply to this posting if you're interested in learning more.
This resource is the primary point of contact for all operational issues and proactive issue identification and resolution that impact the business group.
This role consists of the following tasks:
Incident Management
Problem Management
Escalation Management
Change and Release Management
Capacity and Performance Management
Outage response and resolution
Communications Management
Proactive prevention of issues utilizing data provided to lessen the impact of issues for the Business.
Qualifications
3+ years Incident and Problem resolution
2+ years customer facing and relationship skills
2+ years dealing with change and release management
Mandatory 24x7 on call rotation required
Must be local and in San Diego, CA
Must have technical background
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
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