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DescriptionJob summaryAmazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Global ISV & Marketplace Operations supports the partner team to enable AWS teams to better serve our partners and customers in their journey to the cloud.We are seeking an experienced Business Operations Lead to partner with the WW ISV & Marketplace teams, to lead operational cadences, reporting, and special projects. The ideal candidate will have strong organizational, project management, communication and analytical skills. Attention to detail, ability to work independently and willingness to be hands-on are essential pre-requisites for success in this role.We are always looking to improve and we also recognize there are many ways to lead and partner. We’re looking for a Think Big leader who can add to our company skillset by bringing their unique industry knowledge and creativity to our organization.At Amazon, we live our professional lives by the Leadership Principals. When we hire, we look for those who are Amazonian rather than for someone who fits an exact resume mold. To us, diversity in thought and experience is a good thing. We are hiring for attitude and training for skill because we recognize success takes many paths. While possessing the above criteria would be helpful, if you have a passion for customer success - we want to talk to you. We are looking for someone who can help us create the next version of what it means to be a great partner to our ISVs. We will coach the right fit.LOCATION:Preference for this role to be located in San Diego, CA / Seattle, WA / San Francisco, CA. Open to consideration near any Amazon/AWS U.S. Corporate office. Relocation assistance available within the United States.Key Responsibilities include, but are not limited to:Design and own operational cadences (i.e. monthly business reviews)
Develop appropriate automation, tools and standard templates for operational cadences that allow operations at scale.
Deep dive and analyze key business performance metrics, identify gaps, create mitigation plans, and drive to closure.
Conduct trend analysis to identify opportunities and recommend corrective actions.
Earn trust of senior leaders by driving predictability on the operational cadence.
Prepare ad hoc analysis & participate on projects as needed.
BASIC QUALIFICATIONS7+ years’ experience in project/ program management in business operations, sales operations or finance
Bachelor’s degree or equivalent experience is required
Experience engaging with senior executives and experience with decision making processes in an enterprise setting
Verbal and written communications skills are needed, as well as the ability to work effectively across internal and external organizations
Experience working and communicating with multiple stakeholders and cross functional teams
PREFERRED QUALIFICATIONSSFDC, Tableau, Excel
Experience working in a global territory with partners and customers
Able to work in a diverse team
MBA preferred
For more information on Amazon Web Services, please visit http://aws.amazon.comPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
