Sterling OMS Sr. Support Analyst

Sterling OMS Sr. Support Analyst

03 Mar 2024
California, San diego, 92101 San diego USA

Sterling OMS Sr. Support Analyst

Vacancy expired!

Greetings from Canopy One Solutions,
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Project Details:
Role:Sterling OMS Sr. Support Analyst
Location: San Diego
Duration: FTE
Interview Criteria: Telephonic + Skype

Job Description:

  • Sterling Sr. Support Analyst is responsible for:-
    • Coming up with work-arounds and fixes for any technical issues faced in the production.
    • Develop tools and utilities to monitor and resolve commonly occuring issues in production.
    • Build, unit test and review code and configuration (for fixes or enhancements)
    • Have strong J2EE and Database concepts
  • 5-7 years of IT experience in Java/J2EE world with preferably 3+ years in IBM Sterling OMS Suite of applications
  • Having knowledge in 9.5 version of Sterling OMS, IBM Web Call Center, Web Store
  • Ability to write complex programs using the Sterling Implementation Framework
  • Very clear concepts of Database, J2EE, JMEE, XML
  • Worked extensively on Services Definition Framework of Sterling package
  • Customer-facing skills, with the ability to communicate effectively to business and technical audiences
  • Working with automation frameworks to implement automation for common application support activities
  • Availability for on call support for P1 and P2 issues
  • Work with offshore OMS Application support team to resolve incidents, service requests, non-ticketed application support and monitoring activities
  • Gather data to provide periodic reports / updates to the client stakeholders about system stability and productivity improvements.

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Job Details

  • ID
    JC10548399
  • State
  • City
  • Job type
    Contract
  • Salary
    $DOE
  • Hiring Company
    Canopy One Solutions Inc
  • Date
    2021-03-02
  • Deadline
    2021-05-01
  • Category

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