Under the supervision of the Customer Service Supervisor the Customer Service Representative's primary job function is to promote favorable relationships with members providers and health plans through the prompt accurate and courteous resolution of issues.
Must Have Qualifications: Bilingual in Spanish (preferred) Customer Service with Call center experience General Knowledge of Prior Authorizations, ICD-10 and CPT/HCPCS codes
School Education H.S. Diploma, GED or Equivalent (Minimum)
Minimum Requirements
Customer service experience in a physician office hospital or other healthcare setting.
Knowledge of health plan benefits claims ICD10/CPT coding.
Computer skills including Excel, EZ Cap, Word, Outlook, Access, Epic, & Echo Access.
location: San Diego, California
job type: Contract
salary: $17 - 18 per hour
work hours: 8am to 4pm
education: High School
responsibilities:
Under the supervision of the Customer Service Supervisor the Customer Service Representative's primary job function is to promote favorable relationships with members providers and health plans through the prompt accurate and courteous resolution of issues.
qualifications:
Experience level: Entry Level
Minimum 1 year of experience
Education: High School (required)
skills:
Helpdesk
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
