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Company Description
GREENSPLEASE is a quick serve cafe alternative, offering fresh, healthy and nutritious options with a focus on fresh smoothies, soups, salads, and gluten free healthy snacks.
Asst. Manager Role:
The role has a strong hospitality element, ensuring that the store delivers high-quality products and great customer service. However, you'll also undertake activities common to business managers within any sector, including overseeing:
scheduling
labor cost controls
inventory management
sales
operations
human resources
Responsibilities:
help with taking and filling orders
comfortable working with restaurant equipment, when needed
organize stock and equipment
order product and other supplies
oversee store maintenance, cleanliness and security
plan and work to budgets, achieve sales targets set by owner
coordinate staff scheduling, and motivate and encourage staff to achieve targets
provide accounting with payroll numbers and labor costs
recruit new staff, and train and develop existing staff
ensure standards of hygiene are maintained
ensure store complies with health and safety regulations
ensure high standards of customer service are maintained
implement and instill in your team company policies, procedures and ethics
handle customer complaints
implement branded promotional campaigns from owner
prepare reports and other employee performance documentation
report to, and attend regular meetings with owner
establish relationships with the local community
Salary:
Salaries depends on a range of factors, including your knowledge and experience. Hourly wage is $14-$16 per hour (32-40 hours a week, including weekends).
What to expect:
The environment is fast paced, with the emphasis on delivering great customer service in a very limited amount of time. You may spend a lot of time walking the floor, moving around on foot or standing. You will usually wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation.
Skills:
excellent customer service skills
strong communication skills, tact and diplomacy
the ability to lead and motivate teams
self-motivation and ambition
enthusiasm and the ability to learn quickly
good organizational skills
energy and stamina, as well as resilience
a results-driven approach to work
decision-making and problem-solving skills
computer savvy
Experience:
Restaurant and/or Store Management: 2-3 years (Preferred)
Education:
High school or equivalent (Preferred) and Food handlers certificate
