Vacancy expired!
Love helping customers? Have the gift of gab? Don't like being stuck in a store, behind a counter or in a cubicle? Then this is the career for you!
We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process.
And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. We’re building the tools that empower people to buy, own, and sell the cars that make life go. We’ve recently entered the public markets and are experiencing rapid growth. This is a great opportunity to join a hyper growth company changing an industry!
As a Concierge/Sales Associate you will be the face of the company and be directly responsible for bringing trust and simplicity to all of our appointments with each and every customer. Your success in the role will ensure that the company provides all of our customers with the smoothest and easiest experience possible.
What we offer
● Fully-stocked kitchen with snacks and drinks
● Earn monthly bonuses on top of your normal compensation
● Competitive medical / vision / dental benefits for full-time employees and their families
● Flexible part time and full time schedules available
What you’ll do
● Evaluating customer’s vehicles and providing them with accurate vehicle valuations
● Providing customers smooth and easy test drive and delivery appointments
● Facilitating the purchase and sale of vehicles by becoming an expert on DMV
paperwork
● Solving problems by working hand in hand with internal Sales, Financing, and Field Support Reps
● Making efficient decisions to ensure successful appointments and excellent customer experience
● Partnering with the customer to provide excellent service on a daily basis during every interaction
What we're looking for
● Interest in customer service and connecting with people
● High attention to detail
● A strong ability to learn quickly and adapt to new situations
● Self-motivation and team-orientation
● Calm demeanor under pressure
● Eagerness and desire to take on new responsibilities
● Highly effective oral and written communication, interpersonal, and organizational skills
● Flexibility with your schedule and are open to working mornings, nights, and weekends
● Valid driver's license and a clean driving record
Nice to haves
● Previous startup experience
● Previous retail sales experience with consumer technology
● Experience with Salesforce and Slack
Who We Are
We’re all about growth - which means people who are eager to grow, who are ready to roll up their sleeves and learn new things. We were founded by a scrappy group of visionaries who were by no means “car experts” - so we don’t expect you to be one, either! We’ll take the open-minded go-getter over the pure subject matter expert any day. In that spirit, we also care about building a diverse and inclusive workplace and company. To put it simply, cars are meant for everyone, so we believe our company should be, too. We never discriminate against any candidate on the basis of gender, sexual orientation, gender identity, age, race, ethnicity, religion, color, national origin, marital status, veteran status or disability status. We welcome and encourage people of all backgrounds and walks of life to apply, even if you’re unsure if you meet all the requirements. (Even if this particular role isn’t the right fit, chances are we will have the right one soon!)
Why Join Now?
Having gone public in October 2020, we are at the beginning of our journey and hope you join us for the ride! We're a leading end-to-end auto e-commerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Our mission is to make buying or selling a used car fun, fair, and accessible to everyone.
