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KeyNode Solutions is a full-service Salesforce Consulting Partner with headquarters in San Diego, CA.
We have an immediate need for a seasoned candidate with the ability to act as both Salesforce Administrator and Project Manager. In this role, you'll collaborate with clients to analyze business requirements, design Salesforce.com solutions, provide training to our clients, and create documentation. As Project Manager, you will collaborate with other team members (developers and consultants), routing larger projects to appropriate team member, monitor project progress, clarify requirements, and ensure on-time delivery of projects.
While this position is fractional, (several hours a week, contract only) there is potential for remote part-time or a full-time position. This position is fully remote (whether fractional or full-time) but may require infrequent visit to clients' sites. Potential for a consultant position, facilitating discovery sessions with our clients by phone and in person.
Key Responsibilities:
⢠Perform configuration and customization of the Salesforce.com platform
⢠Troubleshoot issues and occasionally provide guidance/assistance to clients via phone/screenshare
⢠Facilitate training for clients
⢠Attend discovery sessions, analyze and evaluate business systems, models, requirements, and user needs to formulate effective solutions
⢠Document and translate client requirements into Salesforce.com design, leveraging best practices and minimizing the need for custom development
⢠Manage projects and route requests to other team members
⢠Collaborate frequently with team members and execute projects in a timely manner
Required:
⢠Salesforce Certification(s)
⢠Knowledge of partner solutions (DocuSign, Conga, Nintext DocGen, HubSpot, etc.)
⢠2-5 years of hands-on Salesforce experience
⢠Superb ability to communicate with client, patiently troubleshoot and explain problem/solution
⢠Must possess strong oral and written communication skills
⢠Ability to create succinct, effective documentation (e.g. solution designs and training materials)
⢠Strong project management skills; proven ability to prioritize and multitask
⢠Ability to navigate quickly in a fast-paced environment, think critically and quickly
⢠Self-starter with the ability to work independently
⢠Passion for technology and clients' success
Come join us for competitive pay (hourly rate + bonus), continuous growth and learning, and an awesome team environment.
No agencies please.
