Job Summary Leads the Facilities Team and manages complex projects and facilities activities including: general repairs and maintenance, construction, relocations, parking, HVAC, plumbing, electrical, cabling, security/alarm systems, breakroom equipment, vending machines, utilities, painting, patching, pest control, janitorial, signage, furniture/equipment set ups and cubicle reconfigurations. Essential Duties and Responsibilities
Responsible for managing Facilities services in a timely and cost effective manner, including: general repairs and maintenance, construction, relocations, HVAC, plumbing, electrical, cabling, security/alarm systems, breakroom equipment, vending machines, utilities, painting, patching, pest control, janitorial, signage, furniture/equipment set ups and cubicle reconfigurations
Oversees Service Desk tickets, ensuring prompt follow-ups and completion. Reviews and analyzes reports.
Works with corporate and local operations/clinic managers to identify facility needs and obtains necessary details to develop proper solutions and identify vendors for implementation
Reviews and approves proposals/quotes from vendors, based on project needs and ensuring best value. Prepares and manages budgets & analyses. Partners with Procurement and AP to issue PO’s and payments
Leads/manages projects, organizes, schedules and documents activities in close coordination with project participants, vendors and internal management, following up on progress and verifies completion
Works collaboratively with Facilities, operations teams, provider relations, IT, and other corporate functions to plan, develop, coordinate, and execute complex projects; effectively communicating activities and project status to stakeholders
Develops and uses standardized processes, procedures, project plans, flow diagrams, instructions, status reports and other tools to manage and execute projects
Works to identify cost effective solutions in all activities, while maintaining quality and timeliness
Leads or participates in planning, construction, start ups, remodels, relocations, moves, closures of offices and clinics/ time shares.
Coordinates with building property managers, landlords and engineers as needed, maintaining positive relationships
Inspects facilities to determine the need for repairs or renovations
Manages security requirements and access control system, adding, changing or removing keycard access
Manages parking program, ensuring compliance with guidelines
Works in coordination with the ES&H (Environmental, Safety & Health) staff to ensure compliance with legal requirements, including OSHA and ADA
Supervises Facilities staff and contractors
Performs other duties and responsibilities as assigned
Competencies:
Strong knowledge of facilities, property management, construction, plumbing, HVAC, electrical and space planning
Strong project management skills, with the ability to effectively manage multiple projects and competing priorities
Ability to manage and lead staff
Ability to accomplish projects independently, with minimal supervision
Ability to think creatively and recommend smart and cost effective solutions
Excellent written, and verbal communication skills
Excellent interpersonal skills with the ability to interact with all levels of personnel
Possess a positive attitude and a strong sense of urgency
Possess strong organizational skills with excellent attention to detail
Ability to travel locally and nationally approximately 25% of the time
Bachelor’s degree from an accredited college in a related discipline (i.e. Business Administration, or related discipline) or equivalent experience/combined education
Minimum 10 years of professional experience
This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
