Controls & Governance Program Manager

Controls & Governance Program Manager

03 Jul 2024
California, Sanfrancisco 00000 Sanfrancisco USA

Controls & Governance Program Manager

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Controls & Governance Program ManagerDescriptionAt Bank ofthe West, our people are having a positive impact on the world. We’re investingwhere we feel we can make the most impact, like advancing diversity and womenentrepreneurship programs, financing for more small businesses, and promotingprograms for sustainable energy. From our locations across the U.S., Bank ofthe West is taking action to help protect the planet, improve people’s lives,and strengthen communities. We are part of BNP Paribas, a global leadersupporting the UN Sustainable Development Goals (SDGs). As a bank for achanging world, we are continually seeking to improve the ways we help ourcustomers, while contributing to more sustainable and equitable growth.The Growth& Transformation Team is looking for a Controls & Governance ProgramManager who will direct first line of defense activities for Digital Channel’sinitiatives across all lines of business. This role is cross functional andrequires executive presentations to various lines of business, Digital Channelteam and Growth & Transformation leadership. The successful candidate willoversee all aspects of Digital Channel’s controls & governance framework tomaximize risk and control effectiveness while balancing the ease of use for ourcustomer experience. This will requiredetailed analyses supported by a risk centric and control minded perspective toensure Level 1 controls related to Regulatory and Operational risks within thebusiness are defined and executed. This position will coordinate with differentinternal control streams as well as various stakeholders across the enterpriseto foster best practices and avoid loopholes or overlaps. Coordination,collaboration and stakeholder management within the Digital team, ProductOwners, various lines of business / support groups and other areas in Growth& Transformation team are critical for success. Experience in digital product offerings andagile methodology are highly preferred.Essential Job Functions

Provides a leadership role in implementing controls,standards, policies and procedures for DCG.Analyze various digital channel’sprocesses and products (existing or new), by addressing required processesunder the Operational Risk and Compliance program framework (riskassessment, documenting controls, and implementing monitoring).

Directs and monitors the daily, weekly, monthly, annualand periodic activities associated with an independent Level 1 Controlfunction. Ensures activities are performed accurately, thoroughly, and inaccordance with regulatory, the Bank's Framework, and/or industry bestpractices timeframes.

Identifies and remains abreast of laws, regulations andregulatory guidance related to various banking regulations (i.e., AML,BSA, OFAC, UDAAP, FFIEC Guidance, FDIC Lending/Deposit regulations).

Acts as the line of business subject matter expert onLevel 1 Controls. Is knowledgeable about industry best practices andsystems.

Collaborates with other Bank units to study andinvestigate issues and identify and implement solutions.

Other Job Duties

Prepares and distributes regular/special managementreports on regulatory and operational risk compliance and the department'sactivities. Compiles data for analysis or dashboards. Maintains currentknowledge of operational risk management and regulatory compliancerequirements for financial institutions. Attends professional seminars andparticipates in Bank and industry operational risk management andregulatory compliance practitioner groups.

Participates in other Operational Risk and Complianceprojects that will impact DCG

Performs other duties as assigned.

QualificationsRequiredExperience

Requires mastery level knowledge of job area typicallyobtained through advanced education combined with experience.

May have deep knowledge of project management. Experiencein Agile Methodology preferred.

Requires 10 years minimum prior relevant experience

Skills

Thorough knowledge of banking operational riskmanagement and industry practices

Ability to conduct, review and approve risk assessments

Knowledgeable in digital productofferings (online and mobile banking, online account opening and electronicfunds transfer)

Strong written and verbal communication andinter-personal skills

Ability to prepare and present risk and compliancetesting, remediation, business updates and high level presentations tosenior management

Ability to liaise with Operational Risk, Compliance,Legal and Audit Departments which may include responding to any and allregulatory inquiries/examinations.

Must have experience and ability to interact withdifferent teams and management levels.

Equal Employment Opportunity PolicyBank of the West is an Equal Opportunity employer and proud to provide equalemployment opportunity to all job seekers without regard to any statusprotected by applicable law. Bank of the West is also an Affirmative Actionemployer - Minority / Female / Disabled / Veteran.Bank of the West will consider for employment qualified applicants withcriminal histories pursuant to the San Francisco Fair Chance Ordinance subjectto the requirements of all state and federal laws and regulations.Job: Risk ManagementLocation: United States-California-San FranciscoRequisition ID: 051433

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