Copy of Application Training Specialist

Copy of Application Training Specialist

12 Jul 2021
California, Sanfrancisco, 94102 Sanfrancisco USA

Copy of Application Training Specialist

Job Description

The

Applications Training Specialist will travel to our clients’ hospitals/clinics to install our Radiology applications, provide training to clinical staff, and assist with the implementation of our products.

Travel is likely required 1-3 times per month at 5-7 days' duration at a time (compensation provided). Due to the current public health situation, travel requirements may vary from regular needs.


What will you do?

  • Provide software product training to our clinical client base (e.g.: physicians, technologists, administrators, managers) and to new/existing internal staff as needed. Regular travel required although some training may be done via phone/video.
  • Install, configure, test and troubleshoot our Radiology applications (as well as Windows OS, hardware, drivers, networking services, etc., when necessary) at customer sites. Regular travel required.
  • Assist in the resolution of software/workflow issues.
  • Assist with setup/takedown and/or present any lesson(s) as required during iterations of Intelerad’s cyclical in-house PACS Administration course (for customers).
  • Maintain and improve existing product and training documentation, as assigned.
  • Act as an escalation resource to our internal Support team for proprietary and certain 3rd-party products.
  • Conduct applications testing as part of ongoing IntelePACS development release cycles.
  • Demonstrate products to potential customers alone or in conjunction with a Sales representative (travel may be required).
  • Participate in any project deemed necessary by the organization.

Qualifications

  • Experience providing technical support and/or training to users (phone, web, and/or in-person)
  • Ability to work/travel alone or as part of a team
  • Must be located on the West Coast ( must be able to work in Pacific time zone)
  • US citizenship or valid work permit
  • Valid passport (or the ability to obtain one)
  • Valid driver's license
  • Experience supporting applications in a Windows environment (Win10) is preferred.

Additional Information

All applicants meeting minimum qualifications will be required to complete a 30 minutesonline assessment as part of your candidate application

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