Minimum Qualifications: • Proven track record of day-to-day operational support using content management systems, RedDot/OpentText and Drupal 8 preferred. • Proven track record of understanding content production, design, and the benefits of its user-needs approach. • Proven track record writing and editing content for the web. • Proven track record delivering web content on-time, on-budget with a high degree of user satisfaction and quality. • Proven track record of analytical capabilities and the ability to breakdown complex ideas into manageable pieces. • Proven track record of content creation and publication; Excellent web writing skills, based on user needs. • Proven track record of written and verbal communication skills, with both technical and non-technical audiences. • Proven track record organizing and coordinating multiple work activities. • Proven track record at establishing and maintaining effective working relationships. • Excellent understanding of UX, UI Design, and web analysis, with an emphasis on user research • Excellent understanding of information architecture, taxonomy, usability, and accessibility. • Experience with Web, HTML, Bootstrap, and other coding languages a plus • Experienced managing web content requests, preferably through an inbox or other sources. • Experienced with publishing workflows, archiving and content maintenance. • Experienced working on content analyses and design, developing content project plans, and providing liaison between business units and Web developers. • Experienced with enterprise wide content strategy, production initiatives, and implementations. • Experienced developing useful, usable content, detailed content analysis reports, and working within digital service content standards. • Experienced working with project schedules, identifying deliverables, milestones, and timelines for assigned projects. • Experienced identifying and exploring new or alternate technologies, as assigned. Ability to seek opportunities for innovation by following trends and developments in the areas of web content and user experience. • Ability to develop mock-ups, wireframes, with content organization skills to meet business needs and objectives. • Ability to assess and evaluate situations and identify creative problem-solving solutions • Ability to communicate effectively in English, orally and in writing. • Great understanding of web analytics, metadata and SEO. • Great inter-personal skills, flexible can-do attitude, and drive for continuous improvement. • Proficiency with MS Office applications including Word, Excel, Project, and Visio • Familiar with agile project management methodologies. • Familiar with research, quantitative and qualitative data skills, with expertise in usability studies, including the facilitation of user testing, interviews, surveys, and other research methodologies. • Knowledge of digital government and digital government strategies. • Knowledge of web technologies, front-end development, and back-end development • Knowledge of web analytics, metadata, and SEO. • Ability to identify and evaluate alternative solutions, costs and benefits. • Ability to communicate effectively in English, orally and in writing. • Ability to work with cross functional teams, in fast-paced, agile, collaborative environment • Confidence explaining decisions, analyses and recommendations to stakeholders of varying levels of seniority and digital content knowledge. • Great inter-personal skills, flexible can-do attitude, and drive for continuous improvement. • Proficiency with MS Office applications including Word, Excel, Project, and Visio. • Proficiency with Adobe Creative Suite, including Photoshop, Illustrator, InDesign, Dreamweaver. • Proficiency with prototyping tools, Figma preferred. Additional Qualifications: • Recent experience within government agencies or public-sector bodies with projects of a similar type. • Experience in leading multiple work groups simultaneously • Experience with Web, HTML, Bootstrap, and other coding languages • Equivalent to possession of a bachelor’s degree, preferably with major course work in design, UX Design, web analysis, and content strategy.