Global Security Operations Center Technical Specialist - Cloud Storage Tech Site

Global Security Operations Center Technical Specialist - Cloud Storage Tech Site

02 Sep 2022
California, Sanfrancisco, 94102 Sanfrancisco USA

Global Security Operations Center Technical Specialist - Cloud Storage Tech Site

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!Weekly Pay Checks!Cloud Storage Tech Company HeadquartersLocated in the Mission Bay District of San FranciscoThe GSOC Technical Specialist will be responsible for supporting all technical and non-technical aspects of the Global Security Operations Center (GSOC).Monday through Friday 8am - 4:30pm$40 / hourCOVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasonsAllied Universal is looking to hire a GSOC Technical Specialist. The GSOC Technical Specialist will be responsible for supporting all technical and non-technical aspects of the Global Security Operations Center (GSOC).The person in this role will need to apply technical knowledge and expertise to new and existing systems from setup and deployment to use by the end user. Day to day tasks may include but not limited to the use of reporting tools to produce metrics, setup and troubleshooting. Systems include but are not limited to emergency communication, alerts, access control, surveillance and incident reporting. This individual will apply technical skills to deploy, maintain, and repair systems as needed.Doing all of the aforementioned things well (and other reasonable job duties as requested) is critical for success in this role.Duties and Responsibilities:Deployment of incident notification and response alerts

Analysis of all access control reports by site

Review of all system reporting on alarms and incident reporting

Ability to condense, edit and manage multiple reports for reporting purposes

Monitoring alarms and video equipment including fire alarms, door alarms and duress alarms

Conducting basic investigations and documenting findings

Providing general assistance to employees, vendors and guests

Evaluating global incidents that may impact the client, its offices & people, and escalating accordingly to security management and subsequently to other business units

May assist with communication and disseminating information using established communication vehicles to key partners using best practices

Support all technical projects that directly impacts the program

The levels of responsibility will vary from consulting to owning projects

Acts as a liaison between all departments and the Global Physical Security team

Manages the access control system alarms and VSS

Assist with monitoring radio traffic of local and remote sites and support technical aspect of radio deployment

Evaluates Travel Notifications and assist with setting up alerts for travelers

Checks to ensure all Access Control, CCTV and other tools are working properly

Uses the tools provided to assist in the information gathering and intelligence analysis of researched material

Identify opportunities to improve performance and reduce cost with physical security technology

Develop, maintain and deploy reference documentation guides and training materials

Deliver technical training upon request

Test new systems and software for use by the Physical Security & Safety teams

May be asked to communicate with internal and cross-functional key stakeholders and business partners

Basic Requirements:Possess effective written and oral communication skills

Advanced computer skills and proficiency

Working knowledge of Microsoft Office Suite to include advanced excel skills

Working knowledge of Google Suite

Ability to adapt and operate in a fast-paced team environment under ambiguity

Strong technical and nontechnical communication skills

Ability to remain flexible and thrive in ambiguity

Ability to identify and communicate process improvements to enhance efficiency

Strong interpersonal skills with ability to deal with all levels of personnel (internal and external) in a professional and effective manner

Ability to multi-task, discerns patterns in details, think through problems for logical solutions, and remain calm and professional under stress

Advanced Requirements:Experience in security, physical security, or IT implementations, such as enterprise access control and network storage systems, and building management systems

Advanced computer operating skills

Understanding of complex technical systems

Ability to identify and act on opportunities to improve processes and increase efficiency

Experience in the integration of disparate devices and information systems (video, access control, sensors, analytics, networks, HR systems, building systems, etc.

Ability to use quantitative and qualitative feedback to form insights that drive actions

Ability to be composed to calmly and efficiently handle crisis situations that may occur

The above statements are intended to describe the general nature of this job. They should not be construed as an exhaustive list of all responsibilities, requirements, skills, and standards required to perform essential job functions.Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .PPO14417Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .PPO14417Location: United States-California-San FranciscoJob Category: Security Officer

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