Vacancy expired!
As a key member of the IT Operations Team, the Technology Support Specialist will work closely with the rest of the IT team to deliver world-class desktop and application support to KIPP Foundation staff, as well as the teachers, leaders and external partners who leverage our technology. This individual will play a crucial role in supporting our teams as we pursue aggressive goals in service of our students and alumni.
The Technology Support Specialist reports to the Director, IT Operations.
To be successful, the Technology Support Specialist is someone who can use their customer and technical service skills to dazzle while also open to learning new technologies in a mission driven organization.
Key Responsibilities and DutiesHelp Desk SupportWe recognize that our teammates and potential teammates consider a range of factors in their total compensation package (e.g., salary, health benefits, Paid Time Off (PTO), work flexibility, team culture, opportunity for development, etc.). We deeply value and appreciate the time candidates invest in our hiring processes and aim to ensure that we provide salaries that are equitable and fair.
We ask for your salary expectations to ensure your expectations are not significantly mismatched with the salary range we have for the role so that we make a good use of time on both ends. We will not use your expectations to set your salary if you are hired. The key factors we consider when setting salaries are noted below.
Please note KIPP offers competitive salary commensurate with experience. A comprehensive benefits package, generous vacation and PTO, 401k retirement plan with both pre- and post-tax options, as well as gym reimbursement, flexible spending account (FSA), and cell phone reimbursement are also offered by KIPP.
KIPP Foundation is an equal opportunity employer and an organization that values diversity. People from all diverse backgrounds are strongly encouraged to apply.
For consideration: Please submit your resume,a cover letter explaining why you would be a great fit for this position and your salary expectations.