Job Title: Network Incident Manager L3 (onsite Position) Location: San Francisco, CA Duration: Contract
Job description:
Member of Network Incident Management Team which operates 24X7 with good communication skills
Performing Installation, Setup/Configuration, troubleshooting, Tuning, diagnostics and maintenance of Networking and Security Equipment as a part of Team
Would have to coordinate with the other Teams/OEMS/carriers to resolve network related issues
Would be Using ticketing system to track and to document troubleshooting steps performed to resolve the issue
Flexible in timings to sync up with the Onsite client, to attend trainings and Sync up meetings
Working on ITIL Process and Team Player
Understanding of WAN technologies; ATM, Frame Relay, knowledge of T1/E1, DS3/E3, OC3, STM1, STM4
Should be an expert using Cisco Nexus
Excellent Knowledge of L2/L3 switching and routing
Good knowledge of L1 copper and fiber cabling
Excellent knowledge of OSPF, BGP, HSRP, IGRP, EIGRP protocols