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DescriptionPosition Overview:The Assistant Zone Manager (AZM) is responsible for ensuring reliable and accurate inventory counts in support of and at the direction of the Zone Manager. This role plans and maps out inventory events and processes to ensure all Perfect Event standards are met. The AZM directs other employees through their daily tasks and interacts with customers to make sure that they are receiving exceptional service. The AZM assists in interviewing, hiring, and training associates to build capacity. This role plays a major part in workforce control in order to drive stability within the hourly workforce—living the example of our values. The AZM must assist in the ownership of delivering an exceptional final product to the customer.Essential Responsibilities:Successfully completes all inventory pre-planning tasks to ensure operational excellence at an event
Leads on-site inventories at various customer locations, utilizing RGIS standardized processes to achieve operational excellence
Manages inventory flow plans, effectively directs and guides Inventory Associates and Inventory Supervisors during the inventory process
Assists with the planning and execution of Zone travel and equipment logistics, at the direction of the Zone Manager planning
Oversees execution of inventories to ensure accuracy, productivity, efficiency, and on-time completion objectives are met for each inventory performed
Exhibits customer obsession through exemplary customer service, including but not limited to, professional and timely communication, sense of urgency, and ensuring operational excellence
Maintains positive relationships with customer management and employees, always enhancing RGIS’ reputation in the marketplace
Ensures Inventory Associates and Inventory Supervisors are educated on event procedures and have a path for continuous development
Ensures all Inventory Associates are provided the training and feedback needed to develop into a top ASET
Demonstrates safe behaviors at all times and ensures the safety of all associates at an event
Conducts pre-inventory visits (PIV) with customer management and logistics review site visits
Schedules client events accordingly to meet the client requirements
Participates in weekly management meetings
Performs assessments of Inventory Associates and Inventory Supervisors based on Events
Leads by example and demonstrates the RGIS core values of Integrity, Excellence, Teamwork, Respect, and Innovation at all times; ensures all associates are demonstrating RGIS core values at all times
Acts as an expert on RGIS core values, safety protocols, and policies
Supports Zone Manager outside of events that may include, but are not limited to: recruitment, training, job fairs, equipment acquisition, transport, and repair
QualificationsRequired Qualifications & Skills:Associate’s degree or equivalent combination of experience and education
A minimum of five (5) years of experience in an Inventory role, or similar retail position, that exhibits professionalism, sense of urgency, soft skills, and the strong ability to work with others
Strong people and team management skills with a proven track record of recruiting, hiring, and developing talent for future potential with RGIS
Strong motivation to be successful in honoring all commitments to our customers
Excellent communication and interpersonal skills
Strong time-management skills
Excellent customer service and conflict resolution skills
Ability to work flexible schedules with varying hours in support of the Zone Manager and customer commitments and in various environments such as warehouses, outside industries, etc.
Exhibits strong work-ethic while focusing on team-oriented goals and collaboration in a fast-paced environment
Working Conditions:This position requires frequent travel via automobile and air and the ability to adapt to changing working conditions, such as standing and sitting for long periods of time, as well as frequent walking. Must be able to lift and carry up to 50 lbs. Must be able to work 10-12 hour shifts regularly.Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Primary Location: USA-CA-San GabrielJob Number: PRO0000103260RGIS is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities
