Data Analyst

Data Analyst

18 Jan 2024
California, Sanjose, 95101 Sanjose USA

Data Analyst

Vacancy expired!

Role: Data Analyst

Location: San Jose, CA or RTP, NC

Looking for Data Analyst with Data Analytics, Data Validation, Data Visualization and Dashboard Development experience

Job Description:
  • Perform multi-channel customer feedback analysis to identify areas of improvement for customer experience
  • Design correlation analysis and identify trends to support development of marketing programs and product launches
  • Perform in-depth product registration and customer engagement analysis
  • Effectively communicate results of analysis to internal business partners
  • Apply quantitative analysis and data visualization to 'tell the story' behind the numbers
  • Develop presentations to summarize key findings
  • Present customer insights to key stakeholders in team and one-on-one settings

Analytical Process Improvement
  • Develop processes and methods for acquiring new data sources to enrich analytical data
  • Manage on-going maintenance and updates of customer related data attributes
  • Develop project timelines for key deliverables, update project management system, and inform stakeholders of project time-frames
  • Identify process bottlenecks and inconsistencies to with the goal of developing robust customer data lake
  • Periodically review, improve, and standardize KPIs so that leadership and other internal teams can more easily interpret data

Data Validation & Exploratory Analysis
  • Validate data integrity and quality of all inputs, and manage expectations with business partners
  • Identify data gaps, propose fixes, and manage resolution with IT and/or Business Intelligence team
  • Conduct exploratory data analysis to ensure customer behavioral and experience attributes are reliable and accurate

Dashboard Development
  • Develop relevant dashboards to highlight key findings for customer insights projects
  • Develop SQL queries to extract relevant data attributes from data warehouse
  • Manage ongoing updates and enhancements to analytical datasets

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Job Details

  • ID
    JC8311560
  • State
  • City
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Hiring Company
    TekReliance
  • Date
    2021-01-17
  • Deadline
    2021-03-18
  • Category

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