Job Title: UX Designer Location: San Jose, CA 95110 Duration: 2 Years Duties / Responsibilities: • Partner with UX Research to create or improve each audience's personas and user journeys • Collaborate with the team to create new customer journeys for new audiences and find improvement opportunities for existing user bases • For each user base, create wireframes, prototypes, mockups, visuals and navigation design for webpages, in-app message cards, and pop-ups • Collaborate with core design team to ensure that N pages are consistent with branding guidelines • Conduct usability test to collect user feedback and gather new insights • Work with product and engineering teams to map available communication channels and understand how to efficiently use those to improve the experience • Understand web pages authoring framework of using template driven workflow, based on top of web content management software AEM. • Work with Web Production team to understand authoring capabilities and adapt to it • Present your designs to the design team and all the stakeholders Skills • A professional portfolio showing a variety of well-executed UX design work • Visual design skills, including a proven understanding of design fundamentals • Experience in creating clear, concise, and actionable design documentation • Understanding of UX research methods, including surveys, focus groups, and A/B testing; Good understanding of usability test tools (usertesting.com is preferred) • Proficiency in Creative Cloud tools • The ability to balance several initiatives successfully and shift priorities as needed • Excellent collaborative and communication skills (both verbal and written) to work with business leaders, product teams, analytics teams, and engineering teams; proven record of working across teams with geographically remote team members. Education • 5-7 years of experience working in the UX field, or equivalent • Bachelor’s degree, associate degree or equivalent college coursework in web design, graphic design, computer science or usability
