5+ years of IT experience in an enterprise environment, including at least 3 years of Business System Analyst or comparable experience, supporting medium to large-size projects
Experience working with Salesforce.com CRM with knowledge of Sales and/or Service Cloud features
Experience working in an Agile/Scrum development process
Experience in writing clear, concise, and comprehensive test plans and test cases
Knowledge of testing integrations, end-to-end system processes
Experience with QA Automation is a plus - JIRA, Automation script, experience working with automation script is helpful.
Bachelor's Degree in Computer Science with Business Management (or related field) or equivalent work experience required.
Responsibilities
As a BA/Product Owner Interacting with business stakeholders to understand/clarify the business requirements.
Should have exp as Product Owner with Salesforce.com CRM with knowledge of Sales and/or Service Cloud
Analyze the business acceptance criteria of a User Story and determine/translate them to tasks to meet the criteria.
In-depth Functional testing – Must be able to evaluate functional stability to ensure business acceptance criteria are being met.
Must be able to determine the functional test cases which can be automated.
Responsible for tracking the progress of functional testing and documenting the results.
Work closely with software developers to resolve issues identified during the functional testing(UAT).
Participate in user story creation process through dissection of high-level requirements during team review sessions.
