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Description
Are you looking to demonstrate your business operational and technical experience? Are you looking for a challenge? Do you bring a positive can-do attitude to your work and like a fast-paced environment? If your answer is yes, then we would like to talk with you about joining our client as a success-driven Business Systems Analyst III to join our thriving IT Marketing and Corporate Communications Group. We are looking for a new team member who's is eager to partner with us in delivering global business initiatives to our customers.
A successful BSA III candidate will analyze and provide technical expertise to identify, evaluate and develop requirements to meet the end business goal. The BSA III may also configure settings, plan & execute unit, integration & acceptance testing, and create specifications for systems to meet business requirements. They may provide consultation to users and may assist in cross-functional linked teams to address business or systems issues.
A successful BSA III will identify alternatives to solve business problems, and proposes business processes and procedure modifications as needed. Work with the software development and QS teams to confirm solutions meet business requirements. They will also participate in special projects. Collaborate with technical resources to resolve complex system issues. Develop system documentation and requirements in the design of new simple to medium systems or enhancements.
As a Business Systems Analyst III, your specific responsibilities will include:
- Review/Identify, analyze, and refine business requests, formulating system requirements and solutions to parallel overall business strategies that take application design and usability into account.
-Translate customer's needs into business requirement documents that can be presented to management, customers, development teams and vendors.
-Consider impact to current and future business environments and processes, assessing upstream & downstream effect of system and reporting changes.
-Configure system settings and options, plan & execute unit, integration & acceptance testing, and create specifications for systems to meet business requirements.
-Function as liaison between the development teams and our business partners to ensure effective delivery of software changes.
-Ensure that business processes, policies, and procedures are supported by proposed application solutions.
-Work with the business development and QS teams to confirm solutions meet business requirements.
-Provide post-implementation support and enhancement/bug documentation as needed
-Develop and maintain training and support materials used to educate the user community on changes made to business applications and processes.
-Collaborate with technical resources to resolve complex system issues.
-Provide support, including researching and resolving production issues in accordance with established service levels.
Requirements
-Bachelor's degree in related field, or equivalent experience
-6+ years of business functional area experience.
-4+ years of experience with business applications.
-Experience with web content management systems (Drupal preferred), MS Office Suite and Visio.
-Experience with business intelligence platforms (DOMO preferred) including creating dashboards & visualizations.
-Experience with web analytics services (Google Analytics or Tealium preferred).
-Prefer experience with Salesforce products including Marketing and Community clouds.
-Experience documenting cloud computing applications (AWS preferred).
-Experience with JSON, XML and APIs.
-Experience with Agile methodologies and Security practices.
-Working knowledge of enterprise level applications.
-Ability to interact and communicate with customers of varying levels of expertise.
-Ability to communicate technical information to non-technical users.
-Ability to communicate business process to technical resources.
-Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.
-Ability to gather requirements effectively; document requirements and confirm observations with business owners.
-Ability to perform fit/gap analysis based on requirements.
-Ability to create detailed and thorough test plans for medium-sized initiatives.
-Knowledge of business systems software and software development lifecycle.
-Demonstrated customer service abilities and problem-solving skills.
-Ability to meet established deliverables and timelines.
-Ability to execute based upon directions from leadership and senior team member(s).
-Ability to conduct meetings, gather information and present status.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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