IT Support Specialist

IT Support Specialist

03 Nov 2023
California, Santaana, 92701 Santaana USA

IT Support Specialist

Titl e: IT Support Specialist

Location: Santa Ana, CA

Duration: Contract

Work Requirements: , Holder or Authorized to Work in US.

Overview:

TekPartners has some of the most sought after Information Technology positions available. As a reputable company in the IT staffing industry, you can trust us to place you in the right position. We currently have an opportunity for a IT Support Specialist.

Responsibilities:
  • Provide internal technical support for our end users through Phone, Chat, or other channels to quickly and efficiently resolve incidents and process requests.
  • Has frequent interactions with customers, vendors & other analytical & business staff & therefore, must be effective in interpersonal communications and problem solving.
  • Uses a high degree of patience and problem management techniques to solve problems and follow through on resolution with users.
  • Assist with Ticket Queue Management and Access Management Tasks.
  • Assist in research, development, design, architecture, deployment & support of all client facing technologies.
  • Responsible for client-side imaging technologies for all supported software and hardware platforms.
  • Accountable for all software, hardware, and business application support compatibility with current and future technologies.
  • Attends project/product meetings & maintains a current level of knowledge & training in related disciplines.
  • Consults solution base and peers to optimize problem resolution.
  • Adheres to established standards in resolving issues.
  • Keeps up with current & future client technologies, infrastructure operations & industry best practices & certifications


Our benefits package includes:
  • Comprehensive Medical Benefits
  • Competitive Pay, 401K
  • Retirement Plan
  • And Much More


About TekPartners:
TekPartners is one of the fastest growing private staffing firms in the United States. We are a premierprovider of highly qualified IT talent, Workforce Solutions and Business Intelligence Solutions to many enterprise organizations across the nation. As experts in the industry, our team continues to match proven talent to the right job opportunity every day.

TekPartners is an Equal Opportunity Employer.

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