Vacancy expired!
job summary:
Senior Network Engineer
Key Role
Provide Tier II network services support, incident and problem management for a large enterprise network of close to 150 sites. Respond to operational requests day to day and act as the first level of escalation for incident resolution. Work closely with the other Senior Network Engineers and Project
Engineers: review new service requests, respond quickly to incidents and operational outages, manage the network ticket queue and assist with operational and process improvements to ensure SLR's are
met. Perform software and hardware upgrades as well as support circuit installations and cutovers.
Report regular status of service requests and operational incidents to the SDM and Lead Senior Network Engineer.
location: Santa Ana, California
job type: Contract
salary: $47 - 54 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
? Review and completion of operational service requests via the Service Now ticketing system
? Perform software and hardware upgrades to network equipment
? Perform onsite WAN and Internet circuit installations and turn ups
? Perform Site Surveys to support new and existing offices
? Respond to calls to the network team for operational support of field technicians
? Installation and implementation of network equipment in IDF's and MDF's at the project site
? Management of all network equipment supporting the enterprise for both project and
operational requirements
? Monitor and resolve network incidents on a 24X7 basis
? The position maintains technical expertise in all areas of network and security hardware and
software interconnection and interfacing, such as routers, switches, firewalls and gateways
qualifications: