Sr. Technical Product Manager

Sr. Technical Product Manager

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Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

We are well known for our excellence in Title Insurance and Escrow Services. We less known for our excellence in technology and we're on a mission to change that. We're continually investing in our future, how we work and what we build. Be part of a transformative team that will shape the future as we envision, design and develop our next generation solutions.

We're looking for an experienced Senior Technical Product Manager to help us migrate from an old technology platform. While doing so we want to envision the best possible future and solve the problems that matter most. Join us if you are driven by curiosity and have passion for creating the future.

Remote candidates encouraged to apply.

Essential Functions

• Ability to translate a business goal into product strategy through research, customer obsession, and deep collaboration with supporting delivery functions.
• Establish OKRs and develop product roadmaps, benefit hypotheses, feature lists and user stories / requirements
• Gather and manage product feedback through directly interfacing with users to understand challenges and collaboratively generate solutions
• Align and prioritize product work for squads
• Work with Design to establish product usability and engineering to ensure product feasibility
• Write meaningful user stories ensure product squad understands and can execute on expectations
• Research and implement 3rd party tools and integrations that can be used to radically improve data quality, team efficiency and productivity, and the team's overall ability to deliver a world class customer experience
• Work with product marketing in developing product launch strategy and product market fit including a plan for localizing and globalizing the product
• Determine return on investment for various initiatives
• Leverage data and analytics to guide leaders in the product organization with their decision making
• Evaluate build vs. buy decisions
• Develop and track key metrics to measure success
• Proactively identify possible downstream impacts from initiatives

Qualifications

• A successful candidate will have a strong track record of critical thinking, performing comprehensive analyses independently, and communicating recommendations in a clear and concise way to senior stakeholders
• 8+ years of experience in a similar highly-analytical environment (e.g. top management consulting firm or large enterprise in a product management/ strategy role)
• Successfully launched new products and features working closely with engineers and designers.
• Ability to quickly turn around models by identifying key drivers using often incomplete information
• Expertise in driving product development for enterprise customers
• Demonstrated ability to present to executives at all levels and lead through influence across teams.
• Ability to evaluate new technologies, articulate customer insights, test, learn, and make clear, analytical recommendations.
• Track record of identifying market opportunities and articulating competitive differentiators.
• Proven ability to meet deadlines and drive results while juggling many priorities and under tight timeframes.
• Mastery in writing product positioning materials, and experience working closely with marketing and PR on customer messaging.
• Comfort with ambiguity as this role will evolve based on strategy and product priorities and development of new initiatives.
• Bachelor's degree with an emphasis on coursework of a quantitative nature (e.g. finance, economics, mathematics, engineering/computer science, or other relevant fields)

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.