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Established collection agency seeks well motivated individuals that enjoy the creative and proactive solutions-oriented negotiation process found in a debt collection career. We offer excellent compensation and benefits.
Key Responsibilities:
Communicate with consumers, attorneys, insurance companies and financial institutions verbally and in writing regarding outstanding debts
Manage sensitive information while maintaining confidentiality
Negotiate and maintain payment arrangements
Locate consumers as needed using a variety of sources
Initiate timely follow up actions
Maintain complete and accurate records
Ensure strict adherence to all federal and state laws
Consistently meet established daily, weekly and monthly goals
Qualifications/Requirements:
Excellent customer service and telephone skills
Strong written and oral communication skills
At least 1 year of call center experience or collections experience
Intermediate to advanced computer skills (Word, Excel, Outlook, Internet)
Ability to convey a sense of urgency while displaying compassion and empathy
Please reply with a resume.
Work Schedule:
Monday-Friday 8-5
Hourly + bonus
