Vacancy expired!
To apply:
Send an email with Program Coordinator“ Your Name in the subject line, along with resume and cover letter, to WEVs Program Officer. In your cover letter, please describe any personal or professional experience with entrepreneurship, if applicable. No phone calls, please.
Womens Economic Ventures (WEV) is seeking a full-time Program Coordinator based in the Santa Barbara office.
Positions Purpose:
An organized and relatable individual who coordinates programs in order to offer WEV clients a broad continuum of business services. This position is an active member of the program team, focusing on enrollment and participating in collaborative planning processes to deliver impactful programs and services to WEV and its Womens Business Center (WBC) clientele.
Primary Responsibilities: This list of duties and responsibilities is illustrative only of the tasks performed by this position, and is not all-inclusive.
Recruitment and Enrollment
Facilitate one-hour program orientations throughout various locations the community
Ensure interested individuals are a good fit for program enrollment
Conduct enrollment appointments with interested clients
Processes, records and manages client payments
Program Coordination
Provide high quality customer service to ensure positive client, volunteer and instructor experiences, and improve the experience of dissatisfied clients
Act as main contact for clients during entrepreneurial training
Support instructor through regular communication, assembling materials, weekly check-ins and collaboration to ensure classes run smoothly
Works with instructors and program team to ensure enrollment documents and attendance records are submitted in a timely manner to be data entered
Contributes to the planning and implementation of the annual class schedules, in coordination with clients, volunteers, and instructors
Update and edit Standard Operating Procedure (SOP) to align with program development
Provides front line office reception and management as back-up or in absence of the Program/Development Assistant (telephones, walk-ins, mail, supplies, equipment)
Marketing
Collaborates with Program Managers to implement overall marketing objectives and goals for WEV
Supports WEVs marketing efforts by contributing content and attending networking and outreach events
Serves as a WEV ambassador in the community through active participation in community affairs; cultivates relationships and builds referral networks in WEVs service areas
Volunteer Coordination
Builds and maintains relationships with experts in the local business community to serve as volunteer speakers and consultants in classes
Recruit and schedule volunteers including guest speakers and consultants for training sessions
Provide follow-up and feedback after volunteers offer their services
Performance and Success Measures:
Success in supporting senior management
Professionalism and quality of work
Efficient and supportive interactions with clients
Accuracy of data entry and record management
Engagement with WEVs mission
Required Skills & Qualifications:
Education: University degree or relevant work experience
A proactive, pro-solutions professional dedicated to WEVs mission
Past experience that demonstrates the capacity to work in highly organized manner both individually and collaboratively
Ability to develop procedures that improve efficiency
Demonstrated skills in program outreach and client interaction
Excellent communication skills (including oral, written and presentation) to diverse audiences including staff, the public, WEV funders and WEV volunteers
Ability to travel for regional outreach and meetings as necessary (maximum distance between WEV offices)
Availability to adjust schedule to work regular evenings and weekends
Proficiency with Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
Personal, reliable auto transportation and current auto insurance
Desirable:
Bilingual with oral and written proficiency in English and Spanish
Interest and exposure to small business development
Physical Demands:
Lift and carry up to 25 pounds without assistance
Sit at a computer, typing for 60-80% of the time
Compensation:
$20-$22/hour, depending on experience. Full benefits after 90-day introductory period including health, vision & dental insurance, Simple IRA match plan, vacation & sick days, life & disability insurance.
About WEV:
Womens Economic Ventures (WEV) is a non-profit organization providing training, loans and consulting to entrepreneurs in Santa Barbara and Ventura Counties since 1991. WEV is an Equal Opportunity Employer. While WEV is a non-profit, it more closely resembles a start-up with an entrepreneurial environment. The successful candidate will need to be comfortable in a results-oriented culture, take ownership of their work, and exercise initiative and creativity to be successful.
