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Busy OB-GYN & Womenâs Health Doctor is looking for an experienced, full time Front Office
Coordinator/Receptionist to join our team.
In this important role, you are in charge of first and ongoing impressions, on the phone, in-person and in your written correspondence.
Our ideal candidate is friendly, reliable, capable, team and detail oriented, a fast learner and provides exceptional patient/client service.
1 year of experience working in the front office of an OB/GYN, Pediatrics or Family Practice.
Experience with Microsoft Office and EHR are required.
Experience with Athena is a plus.
Responsibilities Include:
Answering incoming phone calls on a multi-line telephone system
Taking accurate and detailed messages
Routing messages appropriately
Scanning and Faxing of documents
Properly handle incoming and outgoing mail
Scheduling patient appointments
Checking patients in and out for appointments
Obtaining current demographics and insurance information from returning patients, including scanning of updated insurance ID card(s)
Insurance verification
Accurately entering patient demographics, while also ensuring updates are received and entered accurately, as well.
Collecting patient co-pays, deductibles and co-insurance amounts
Communicating and collecting payment of outstanding patient balances
Preparing and securing recurring monthly payment agreements, including maintenance of an organized tracking and processing system
Processing credit card payments in person, over phone, scheduled monthly recurring payments and credit card payments received in mail
Obtaining pre-certification/prior authorization of initial appointment, returning appointments and tests, procedures and treatments
Scheduling of tests, procedures and treatments, once pre-certification or prior authorization has been obtained.
Processing Medical Records requests
Help ensure all test results, H&P, OR Reports, L&D Reports, outside medical records, aurhorizations and pre-certification forms, etc., are promptly and properly filed/scanned to chart
Return patient phone calls promptly
Print provider schedules and encounter slips daily
Print forms and labels used by providers daily
Maintain front office supply inventory, obtain reorder appproval and place, receive, unpack and put away incoming front office supply orders to maintain adequate inventory. Front office supplies include waiting room, breakroom and restroom supplies
Maintain waiting room, work area and common areas throughout the day
Back Office Responsibilities May Include
Rooming patients
Cleaning and setting up of exam room following patient visit
Assist with Surgery pre-certification
Assist with Surgery Scheduling
Minimum Educational Requirements:
High School Diploma or Equivalent
Wage commensurate with experience.
Benefits included.
Please reply with your resume, via Craigslist only.
We look forward to hearing from you.
Please reply via Craigslist only.
We look forward to hearing from you.
