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Under general supervision, the Maintenance Supervisor assists the Director of Environmental Services in overseeing the work of skilled and semi-skilled maintenance staff to support our vision of maintaining the appearance and preservation of our community.
Works involves scheduling, directing and participating in daily in specialized maintenance and repairs to facility, reviewing and inspecting the work of subordinate personnel to ensure effective and efficient performance of duties, and enforcing safety requirements. The Maintenance Supervisor is responsible for maintaining the physical environment of the community. This position will assign, assist and supervise the day-to-day functions of maintenance personnel and interpret department policies and procedures as well as interface with resident and resident families regarding maintenance problems and any other information as requested. As a representative and team member of environmental services department, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.
SCOPE
Supervisory Responsibility Maintenance Technicians, HVAC
Budget Responsibility None
POSITION CLASSIFICATION
FLSA Classification Non Exempt
Job Category Regular Full-Time
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.
Work Duties
Assigns job tasks to, and oversees the work of, maintenance staff;
Schedules and sets priorities of work orders;
Acts as Director of Environmental Services in the absence of director;
Maintenance and repair of all interior facilities;
Upkeep of all interior areas;
Installation of new equipment, fixtures, etc.;
Maintenance of all associated equipment, machines, and tools;
Assist in hiring of maintenance staff;
Maintenance and operation of all entry locking devices;
Ordering and inventory of all maintenance supplies and materials;
Proper training of all maintenance staff on how to successfully perform residential building maintenance;
Be available to consult on technical aspects of building maintenance;
and orderly manner to promote effective and safe operations;
Attends in-service training workshops and meetings as required;
Coordinates unit renovations; prioritizes outside contractors; contacts contractors and provides instructions on work to be done;
Prioritizes work needed on all remodels; prepares work orders and assigns on-site duties; orders and picks up supplies, appliances, floor coverings, paint and painting supplies; ensures delivery and installation allowing for lead time;
Keeps a log to track pertinent information of services which have been scheduled and/or completed for new residents; maintains files on renovations; advises sales manager about changes in renovation completion dates;
Conducts walk-throughs of vacant units; inspects all work when completed and ensures that incomplete work or flaws are corrected;
Advises prospective residents on base cost of remodels and customization of unit;
Advises new residents of the transferring of monthly home services/utilities from current home to new unit;
Develops, implements and monitors physical plant inventory program;
Maintains General Storage;
Writes performance appraisals of staff, subject to approval of Director of Buildings & Grounds; coordinates social and employee recognition activities for Facilities Department;
Logs invoices and follows-up on past due invoices;
Oversees maintenance of grounds, buildings, and facilities;
Secures or arranges for availability of necessary work orders, materials, equipment, tools, parts, and permits;
Manages the propertys preventative maintenance program to meet all local, state and federal guidelines to meet life safety and licensure requirements.
Responsible for scheduling, managing and documenting all preventative maintenance programs;
Assists in the execution of preventative maintenance program.
Assists with Fire Safety and Disaster Preparedness procedures.
Performs other related essential duties as required.
Mission Essential
Display behavior that supports the mission, vision and values.
Understand and adhere to company, community and department programs, policies and procedures.
Understands and actively contributes to the Philosophy of Person Directed Care while promoting individual growth and potential within a culture of Successful Aging.
Demonstrate behavior that supports the companys service excellence culture program.
Keep current knowledge and required certifications for quality care and services mandated by federal and state law, and other regulating agencies.
Understand and adhere to federal and state laws governing employee and resident rights.
Communicate effectively to perform the essential functions of the job.
Supervision/Leadership
Lead staff to achieve community, function and company performance goals.
Ensure quality recruiting, hiring, development and retention practices consistent with company procedures and standards.
Assign, review, plan and coordinate the work of other team members.
Delegate and oversee results of delegated work to staff.
Recommend and approve the discipline, dismissal, transfer or promotion of team members.
Assess the work of team members and write performance appraisals.
Administer pay, rewards and recognition within company guidelines that support individual and team performance toward achieving goals.
Analyze problems that arise in the areas under supervision and implement solutions.
Effectively communicate in all written and verbal forms of communication.
Create an environment for staff that honors, respects and values their opinions and suggestions; demonstrate fair treatment and ethical business practices; support staff development and reward achievement.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB
Knowledge
Must be knowledgeable in plumbing, electrical, paint/drywall and appliance repair Must be knowledgeable in plumbing, electrical, paint/drywall and appliance repair
Operating principles and maintenance requirements of the mechanical and electrical installations on facility property
Physical layout of facility property
Practices, procedures, materials and equipment used in the plumbing, masonry, electrical, heating and air conditioning, carpentry, painting and landscape maintenance trades
Infectious disease control policies
Personal hygiene and cleaning procedures and the use of cleaning materials
Policies and procedures concerning resident care and of administering the procedures correctly
Record keeping duties that must be performed regarding residents
Principles of organization and functions of a retirement community
Motivation and coaching team members
Procedures for monitoring budgets
Modern office practices and procedures
Terminology used within the department
Keep current knowledge and required certifications mandated by federal and state law and other regulating agencies
Skills
Excellent time management skills;
Leadership skills
Computer, word processing, telephone etiquette and procedures and use of standard office equipment skills
Computer software skills including: Microsoft Office, Word, Excel, PowerPoint and community lead data base program
Strong communication and interpersonal skills
Abilities
Ability to prioritize work functions
Ability to learn and institute industry standards
Must have the ability to read and understand blueprint and schematics.
Ability to work with a diverse group of people and customers
MINIMUM REQUIREMENTS
Education
High school diploma or equivalent.
Associates degree and/or completion of trade school preferred.
Some college may be considered in lieu of experience.
Experience/Training
Two years prior supervisory experience preferred.
Four to six years experience in general or commercial maintenance.
One or more years of supervisory experience preferred.
Certificates, Licenses, Registrations
CFC Certification preferred to perform HVAC work. E.PA.,
CPO certifications may be required
Valle Verde Retirement Community, a Life Plan community comprising of residential, assisted, skilled and memory care living. We are part of the HumanGood organization, the largest nonprofit owner/operator of senior living communities in California, and one of the largest of its kind in the nation, has to offer.
Valle Verde is a community with strong values and commitments to personal, professional, and career choices. We are seeking team members that possess an upbeat and caring personality, who are self-motivated and work well with others. We're committed to the highest standards of professionalism, and to maintaining a progressive, welcoming and satisfying work environment.
Valle Verde is an Equal Opportunity Employer and offers competitive pay and benefits! Our benefits package includes:
- Medical, Dental, Vision
- Health Savings Account with employer contributions
- 401k with employer match up to 4%
- PTO starts at 19 days per year
- 8 Paid Holidays
- Educational Assistance program
- Scholarship awards for both team member and their children
- Financial Assistance for team member crisis situations
- Use of On-Site Amenities including: Fitness Center, pool, Cafe
- Many discount programs available through Perk Spot
- Transportation and Safety Incentives
- Pet Insurance
- Referral Bonuses
- Positive work environment!
- Engaging team member activities and fun!
We offer steady hours!
Apply on-line: https://www.humangood.org/company/careers and use Santa Barbara as the location.
- Review additional information about us at: https://www.valleverdecareers.com.
